Operations Manager

The Present Tree; Antrim; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

28 days holiday plus birthday off

Pension scheme

1.5x overtime pay

Onsite parking

Wellbeing team walks

Wellbeing walks

Job summary

A sustainable gift company in Northern Ireland is seeking an Operations Manager to ensure smooth daily operations and lead a motivated team. The ideal candidate should be proactive, reliable, and possess strong organizational skills. Responsibilities include managing stock, overseeing production, and fostering a supportive team culture. This full-time role offers a competitive salary, generous holiday days, and additional perks like onsite parking and a pension scheme. Flexible working patterns are encouraged.

Qualifications

• Proven experience motivating teams and overseeing operations.
• Strong communication skills, both written and verbal.
• Experience in a growing or scaling business.
• Comfortable using spreadsheets and operational tools.
• Knowledge of supplier management and stock control.

Responsibilities

• Manage daily operations for efficiency and teamwork.
• Support stock management to meet demand.
• Lead and develop the operations team effectively.
• Identify opportunities for greater efficiency and implement practical improvements.
• Resolve operational issues that impact customer delivery or product quality.
• Report directly to the COO and CEO to implement new strategies.
• Daily prioritisation of tasks and delegation for the team across garden and production teams.

Skills

Reliability

Team player

Organizational skills

Solutions-focused approach

Motivating teams

Communication skills

Experience with operational tools

Supplier management

Tools

Google Sheets

Excel

Job description

Overview

Job Type: Full-time, Permanent; Monday-Friday; 35 hours/week.

Location: On-site at The Present Tree HQ, Co Antrim, Northern Ireland

We’re a sustainable online gift business with a strong ethical core, led by our founder and powered by a passionate, committed team.

As The Present Tree grows, we’re looking for people who are happy to roll up their sleeves, share their skills and join us on this tree-filled journey. Our work is sometimes fast-paced, always meaningful and full of energy.

You’ll love this role if you are:

• Enthusiastic and passionate about nature and being outdoors
• Energetic, positive and enjoy working as part of a motivated team
• Aligned with the values of an ethical, founder-led business

About the Role:

The Operations Manager will play a central role in keeping The Present Tree running smoothly as we continue to grow. This is a people-first leadership role, focused on supporting, motivating and bringing out the best in the team, while ensuring that day-to-day operations, stock and production are well managed and organised.

You’ll work closely with teams across the business, helping everyone stay aligned, informed and supported. Collaboration is at the heart of how we work, ideas are shared openly, challenges are tackled together and creativity is encouraged. We aim to work harmoniously, combining clear structure with flexibility, so the team feels confident, trusted and energised in their roles.

This is a hands-on position for someone with a can-do attitude who enjoys being involved on the ground. You will manage people and processes, helping translate plans into practical action. By creating clarity, consistency and strong communication, you’ll help the team work efficiently while maintaining a supportive and enjoyable workplace.

Key Responsibilities

• Operations & Process Management:
  • Oversee day-to-day operations to ensure workflows are smooth, efficient and well supported
  • Support stock management and oversee production to meet demand
  • Review, improve and document processes to support sustainable growth
  • Identify opportunities for greater efficiency and implement practical, people-friendly improvements
  • Resolve operational issues that impact customer delivery or product quality
  • Maintain clear, accurate operational records and documentation
  • Work collaboratively with other team members to support strategic decision-making
  • Report directly to the Chief Operations Officer (COO) and CEO to implement their new strategies
  • Daily prioritisation of tasks and delegating for the team, across the garden and production teams
• People Management:
  • Manage, support and develop members of the operations team
  • Lead with positivity, motivating the team to work efficiently and confidently
  • Create clarity around roles, responsibilities and priorities
  • Plan workloads thoughtfully and realistically, particularly during peak seasonal periods
  • Support onboarding and training within the operations function
  • Foster a collaborative, accountable and supportive team culture where people feel valued and empowered

Skills and Experience

• Highly reliable, proactive and a strong team player
• Strong organisational skills with a calm, solutions-focused approach
• Proven experience motivating teams, setting priorities and reviewing progress
• Experience managing people and overseeing day-to-day operational processes
• Clear, confident communication skills, both written and verbal
• Comfortable using systems, spreadsheets and operational tools (particularly Google sheets or Excel)
• Experience in an operations management or similar role
• Experience working in a growing or scaling business
• Knowledge of supplier management and stock control
• Competitive salary based on experience
• 28 days holiday per year, plus an extra day off on your birthday
• Pension scheme (automatic enrolment into NEST, if eligible)
• 1.5x overtime pay and additional paid holidays
• Celebration of staff birthdays and personal successes
• Onsite parking
• Wellbeing team walks

We want to see you succeed. The Present Tree values every team member’s contribution by investing in your future and nurturing your personal growth so you can thrive in being your best.

We understand that life responsibilities look different to everyone and are open to discussing flexible working hours and patterns. Just let us know!

How to apply

Send us a cover letter and your CV to care [e-mail] to tell us why you’d be a great fit.

TPT is committed to diversity, equality and inclusion. If you feel that you meet some but not all of the requirements of the role, we encourage you to still apply! If there are any reasonable adjustments to the recruitment process, please let us know how we can help.

We really look forward to hearing from you!