Operations Liaison Lead

Anglian Water Services; Peterborough; On-site; GBP 44,000 - 50,000; Full time

Job summary

Join a leading organization, Anglian Water, as an Operations Liaison Lead, promoting safety and operational excellence in capital delivery projects. Collaborate on innovative solutions while contributing to environmental sustainability. Your expertise in asset management will drive positive results for customers and impact our industry.

Benefits

Personal private health care

Virtual GP for your household

Bonus scheme

Competitive pension scheme

26 days annual leave

Employee Assistance Programme

Family friendly policies

Qualifications

• Experience managing water/water recycling assets.
• Knowledge of hazardous waste/water treatment processes.
• Familiarity with project management and capital delivery processes.

Responsibilities

• Support Safety in Design and Operation throughout the Capital Delivery Process.
• Gather operational views and liaise effectively with the project team.
• Promote safety in capital project development.

Skills

Facilitation

Issue Resolution

Conflict Management

Technical Understanding

Commercial Awareness

Job description

Salary: £44,000- £50,000 Location: Peterborough Contract- Permanent Who are we? Here within the Anglian Water @one Alliance we are a totally collaborative organisation made up of our eight partner companies (Anglian Water, Balfour Beatty, Barhale, Binnies, MMB, MWH Treatment, Skanska and SWECO) and our extended supply chain, working together to deliver over half of Anglian Water’s capital investment programme. We are gearing up for our most exciting and challenging Asset Management Period yet, known as AMP8, this will see us deliver a programme of work larger than we’ve ever delivered before. We’ll be embarking on a new kind of project delivery focusing on nature-based solutions like wetlands and urban drainage schemes. We are driving change, empowering us to set global benchmarks and build a better environment, with the opportunity to offer enhanced growth and development to our workforce. We’re looking to build on our existing teams with an environment built for career progression. To do that we need aspiring driven talent to help us achieve our ambitious targets, are you ready to join us as we prepare to deliver the most creative and innovative AMP we have ever seen? We truly care about our customers and environment and want to continue with the great progress we are making with efficiencies in our business. To help us achieve these targets we are looking for six Operations Liaison Leads to join us on our journey of operational, customer and environmental excellence! As a valued employee, you’ll be entitled to:

• Personal private health care
• Virtual GP for your household
• Bonus scheme
• Competitive pension scheme- Anglian Water double-matches your contributions up to 6%
• 26 days annual leave rising with length of service
• Employee Assistance Programme
• Excellent family friendly policies, such as 26 weeks full pay for Maternity/Adoption leave

What will you be doing as our new Operations Liaison Lead ? Working within the Operational Liaison team who represent both Water Recycling and Water operational leadership throughout the capital delivery process, you’ll follow schemes from the raising of a business need through options selection, outline and detailed design, construction & aftercare. You’ll contribute to ensuring that operational safety, operability and reliability are considered through the process, alongside contributing to ensuring that the capital delivery vehicle is able to deliver a financially and environmental sustainable solution that meets business need in a timely manner. The outcome is a better result for our customers and the environment – delivering real impact for our business. If successful, you’ll be assigned a set of schemes based on a combination of personal expertise, geographical relationship and business need, so that as a team Operations are appropriately represented throughout the capital process. Typically each person will have portfolio of projects at different lifecycle stages and of varying complexity. Key Responsibilities:

• Support Safety in Design and Operation throughout the Capital Delivery Process
• Promote and champion a safety focus in the development and delivery of capital projects
• Represent AW Operations in Design, Construction, Commissioning & Aftercare
• Represent AW operations throughout the capital project lifecycle including at outline design, detailed design, construction, commissioning & aftercare. Proactively gather operational views and liaise effectively with the project team, supporting the voice of operations throughout process. This will include regularly having a physical presence on site during the full project lifecycle to facilitate communication & identification of issues and the development of amicable resolutions
• Continuous Improvement & Best Practise
• Identify, organise and participate in visits to other sites/facilities outside across AW-region and beyond (with other water companies etc), as required, to ensure operational learning is understood and captured/recorded
• Identify and support improvement opportunities, capturing these as appropriate through the lessons learned and asset standards processes

A little bit about your skills, experience, and behaviours….

• Experience of managing the operation of water or water recycling assets on a day to day basis
• Experience of the safe operation of hazardous waste/water treatment processes e.g. handling of chlorine gas, sludge treatment, DSEAR rated areas
• Experience of facilitation, issue resolution & conflict management
• Knowledge of AW assets standards & their application
• Experience of the capital delivery process including some of: commercial awareness, milestone processes & project management
• Technical understanding of some of: process design, mechanical/electrical/civil design, plant optimisation, plan maintenance, construction processes
• If you are looking for an opportunity to help us shape the future of asset data management and use your experience and make a with an industry- leading alliance, please apply today!

Our Approach to Diversity & Inclusion At the Anglian Water’s @one Alliance, we are committed to fostering a diverse and inclusive workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. We believe that diversity enriches our team, fuels innovation, and drives success. We welcome applicants from all backgrounds, experiences, and identities, and actively encourage individuals from underrepresented groups to apply. We are dedicated to creating an environment free from discrimination and bias, where everyone has equal opportunities for growth and advancement. Join us in creating a culture where diversity is celebrated, and inclusion is the norm. Alongside this we want to ensure that all candidates have an equal opportunity to showcase their abilities during the interview process. If you require any specific accommodations or adjustments due to a disability or any other individual circumstances, please do not hesitate to let us know. The @one Alliance. Eight partners. Endless Opportunities To ensure we support our objectives of collaboration across the business whilst providing our workforce with the agility to achieve a healthy work/ life balance, we are asking our staff to have office or site presence on an average of three days a week. Closing date:19th June 2025