Operations Leader - Specialist Manufacturing

Recruitment Solutions Workforce Ltd; Merthyr Tydfil; On-site; GBP 50,000 - 65,000; Full time

Job summary

Recruitment Solutions Workforce Ltd is assisting a specialist manufacturer in South Wales to appoint an Operations Manager. This senior role will oversee day-to-day production, purchasing and materials, quality and NPI, engineering and test, and key account management.

You will report to the Operations Director and lead a multidisciplinary management team, driving Lean initiatives and ensuring safety, quality, delivery and cost targets are met in a regulated environment.

Qualifications

• Strong management experience within a manufacturing environment.
• Experience leading teams and departmental managers.
• Understanding of production performance, quality, delivery, materials, capacity and cost.
• Evidence of improving operational performance through people, processes and KPIs.
• Experience collaborating with engineering, quality, supply chain and account management.
• Knowledge of Lean manufacturing, 5S or other continuous-improvement methods.
• Strong communication, decision-making and problem-solving skills.
• Ability to challenge practices and drive accountability.
• Leadership style that is practical, visible and supportive.
• Ambition to progress into wider operational leadership.

Responsibilities

• Providing visible, day-to-day leadership across the company's operational functions.
• Leading and developing the Production Manager, Purchasing and Materials Manager, Quality and NPI Manager, Engineering and Test Manager, and Key Account Manager.
• Ensuring departments work collaboratively to achieve objectives.
• Monitoring performance across safety, quality, delivery, cost, productivity, capacity and customer satisfaction.
• Chairing daily and weekly operational meetings.
• Ensuring the business has the people, skills, materials, equipment and capacity to meet demand.
• Identifying and resolving constraints affecting production flow and customer delivery.
• Overseeing material availability, inventory, supply-chain risks and supplier performance.
• Supporting the continued effectiveness of quality-management systems and regulatory compliance.
• Monitoring defects, customer complaints, corrective actions and improvement plans.
• Overseeing the introduction of new products from customer approval through to manufacturing release.
• Supporting engineering capability, test capacity and the implementation of new processes and technologies.
• Working closely with account management to understand customer priorities and resolve escalated issues.
• Establishing and monitoring operational KPIs.
• Leading Lean manufacturing, 5S and continuous-improvement initiatives.
• Supporting performance reviews, objective setting, training, succession planning and skills development.
• Building a culture of accountability, teamwork, quality and continuous improvement.

Skills

Management experience

Lean manufacturing

5S

Communication

Problem-solving

Leadership

Job description

Recruitment Solutions Workforce Ltd is assisting a specialist manufacturer in South Wales to appoint an Operations Manager. This senior role will oversee day-to-day production, purchasing and materials, quality and NPI, engineering and test, and key account management.

You will report to the Operations Director and lead a multidisciplinary management team, driving Lean initiatives and ensuring safety, quality, delivery and cost targets are met in a regulated environment.