Operations Leader - Print, Direct Mail & Fulfillment

Harrison Scott Associates; England; On-site; CAD 80,000 - 120,000; Full time

Job summary

Harrison Scott Associates in Canada is seeking a Head of Operations to lead efficiently in a direct mail and data management environment. This role involves managing supplier relationships, overseeing HR, and ensuring compliance with health and safety regulations. The ideal candidate will have over 5 years of experience in production settings, excellent communication skills, and the ability to motivate teams. Strong knowledge of print technologies and decision-making is essential. This position contributes significantly to client service and overall profitability.

Qualifications

• Minimum 5 years of experience in a production environment in print or direct mail.
• Good knowledge of lithographic, digital, and direct mail machinery.
• Familiar with postal services and products across DSA and Royal Mail.

Responsibilities

• Manage supplier relationships and procurement processes.
• Oversee staffing and HR functions.
• Enhance production productivity and workflow.
• Ensure health and safety compliance.
• Maintain site upkeep and maintenance.
• Oversee environmental compliance (ISO 14001).
• Manage insurance and covenants.
• Lead capital investment initiatives.

Skills

Production environment experience

Knowledge of direct mail machinery

Postal services knowledge

Management of 40+ staff

Print management systems

Excellent PC skills

Strong communication skills

Time management skills

Decision-making abilities

Attention to detail

Motivational skills

Problem-solving skills

Job description

Harrison Scott Associates in Canada is seeking a Head of Operations to lead efficiently in a direct mail and data management environment. This role involves managing supplier relationships, overseeing HR, and ensuring compliance with health and safety regulations. The ideal candidate will have over 5 years of experience in production settings, excellent communication skills, and the ability to motivate teams. Strong knowledge of print technologies and decision-making is essential. This position contributes significantly to client service and overall profitability.