Operations Leader

Remote Recruitment; United Kingdom; Remote; GBP 30,000 - 45,000; Full time

Job summary

A UK-based office cleaning company is seeking an experienced Operations Leader to join their supportive operations team. This role includes recruitment coordination, time sheet oversight, and client communication in a dynamic environment that values problem-solving and multitasking skills.

Qualifications

• Minimum 3 years’ experience in operations, administration, or team support roles.
• Experience in recruitment is strongly preferred.
• Proven ability to manage multiple tasks independently.

Responsibilities

• Post job adverts, screen applications, conduct telephone interviews.
• Review and verify employee timesheets against scheduled hours.
• Manage the shared operations inbox and client queries.

Skills

Organizational skills

Communication skills

Problem-solving

Multitasking

Time management

Tools

Microsoft Teams

Job description

Job Overview

We are working with a growing UK-based office cleaning company to recruit an experienced Operations Leader. You’ll be joining a supportive operations team, reporting to the Senior Operations Lead and playing a key role in managing day-to-day business functions. This is a unique opportunity to work with a reputable UK business while contributing your organisational, recruitment, and communication skills to a company that values long-term collaboration.

As part of Remote Recruitment’s commitment to connecting top South African talent with UK employers, this role offers a stable, rewarding position for professionals who enjoy problem-solving, multitasking, and working independently in a dynamic team.

Key Responsibilities

• Recruitment Coordination
• Post job adverts, screen applications, conduct telephone interviews
• Book paid trial shifts and coordinate logistics with internal team
• Manage feedback and transition successful applicants to HR for onboarding
• Time Sheet Oversight
• Review and verify employee timesheets against scheduled hours
• Approve accurate entries and flag discrepancies for follow-up
• Order Management
• Process supply orders submitted by cleaning teams
• Liaise with suppliers and coordinate deliveries to various client sites
• Client Communication
• Manage the shared operations inbox
• Respond to client queries, resolve minor issues, and escalate when needed
• Occasionally liaise with clients via phone
• Operations Support
• Support internal scheduling and communication across the ops team
• Follow structured internal processes and contribute to improvements

Qualifications and Experience

• Minimum 3 years’ experience in operations, administration, or team support roles
• Recruitment experience is strongly preferred (posting ads, screening CVs, interviewing)
• Proven ability to manage multiple tasks independently and efficiently
• Comfortable working with digital tools and shared systems (Microsoft Teams, shared inboxes)
• Experience with client communication and problem resolution
• Strong attention to detail and time management skills
• A proactive, solution-oriented mindset with a professional demeanour
• Equipment and resource requirements:
• Laptop or desktop computer
• Stable, high-speed internet connection
• Quiet and professional home working environment