Operations Lead, Charging Programs

Uber; Greater London; Hybrid; GBP 194,000 - 215,000; Full time

Benefits offered by this job

Equity award

Benefits package

Bonuses and incentives

Job summary

Uber Eats Global Delivery Partnerships is seeking a Lead Global Account Executive to own the global commercial relationship with top QSR brands and renegotiate multi-year, seven-to-eight-figure agreements. You will architect partnerships that enable product adoption, market expansion and joint strategic growth across mega-regions.

This role requires executive-level relationship building and cross-functional leadership to deliver measurable P&L impact.

Qualifications

• Minimum of 6 years of full-time, progressive experience.
• Experience in end-to-end global enterprise sales and strategic partnerships.
• Proven track record negotiating with executive-level external stakeholders.
• Bachelor's Degree.

Responsibilities

• Executive Commercial Leadership: Lead and close high-stakes negotiations with senior executives at global brands.
• Product Adoption: Drive product adoption by communicating the strategic value of Uber's products and integration capabilities.
• Executive Stakeholder Management: Build relationships with C-level executives and key decision makers.
• Cross-Functional Ownership: Lead a global cross-functional team (Product, Engineering, Legal, Finance, Operations).
• Thought Leadership: Champion Uber Direct’s value proposition at the executive level.
• Attention to Detail: Maintain big-picture strategy while ensuring precision in execution.
• Analytical A-Game: Develop models and analyses with Ops Analysts to track impact against goals.

Skills

Executive leadership

Strategic partnerships

Global enterprise sales

Complex negotiations

Executive stakeholder mgmt

Financial acumen

Analytical thinking

Communication skills

Forecasting

Education

Bachelor's degree

Tools

CRM systems

Job description

About the Role

The Uber Eats Global Delivery Partnerships team is seeking a highly accomplished, sharp, strategic leader to join as a Lead Global Account Executive. This role will be instrumental in developing and executing the commercial strategy for our most complex and iconic global Quick-Service Restaurant (QSR) partners, including Restaurant Brands International (RBI), Subway and Starbucks. As a Senior Global Account Executive, you will be responsible for managing and expanding relationships, building new commercial partnerships and renegotiating existing agreements that define how these iconic QSR brands leverage Uber Direct’s white-label delivery solutions.

As a Lead Global Account Executive, you will be the single-threaded owner of the global commercial relationship, accountable for driving transformational, multi-year agreements. You will architect and negotiate next-generation partnerships that establish a global commercial framework for product adoption, market expansion, and joint strategic growth across all relevant mega-regions. Success in this role requires a proven track record of establishing deep executive-level relationships, leading highly-complex, seven-to-eight-figure negotiations, and driving global initiatives that deliver significant, measurable impact to Uber's P&L.

What You Will Do

• Executive Commercial Leadership: Lead and close the most high-stakes, sophisticated commercial and legal negotiations with senior executives at global brands, structuring global agreements that create massive, sustainable, mutual value
• Product Adoption: Drive product adoption by clearly communicating the strategic value of Uber's products and integration capabilities, influencing significant partner investment and co-development opportunities
• Executive Stakeholder Management: Build relationships with C-level executives and key decision makers within partner organizations. Employ critical thinking and creative problem-solving skills to navigate negotiations and difficult partner conversations
• Cross-Functional Ownership: Act as the ultimate internal owner and voice of the brand, seamlessly orchestrating a global, cross-functional team (Product, Engineering, Marketing, Legal, Finance, Operations) to navigate roadblocks and ensure flawless execution of the partnership strategy across all markets
• Thought Leadership: Champion Uber Direct’s differentiated value proposition—reliability, global scale, and best-in-class integration—serving as a thought leader who can challenge partner assumptions and redefine their last-mile strategy
• Attention to Detail: Handle the big picture and the tiny details. You are organized, timely and ensure nothing gets missed; you are also attuned to high-level strategy and consistently come up with new ways to add value to existing partnerships
• Analytical A-Game: Develop business models and analyses with Ops Analysts to understand trends, provide meaningful insights, and track the impact of initiatives against our goals

Basic Qualifications

• Minimum of 6 years of full-time, progressive experience
• Experience in end-to-end global enterprise sales, strategic partnerships, and/or business development, with a demonstrated focus on complex, high-stakes commercial negotiations
• Proven experience leading conversations and structuring deals with executive-level external stakeholders
• Bachelor's Degree

Preferred Qualifications

• Deep experience structuring and managing global enterprise agreements with complex, multi-national QSR, retail, or logistics brands
• Prior experience in logistics, fulfillment, SaaS, or marketplace solutions, specifically supporting direct-to-consumer delivery at a high-growth, global tech company
• Proven ability to build and execute strategic, multi-market sales plans that exceed revenue and adoption targets
• Passionate about food and Uber
• Exceptional executive-level communication, organizational, and collaboration skills, with a track record of driving alignment across diverse internal and external stakeholders
• Ability to flex your analytical skills and utilize data to quantify opportunities and influence decision makers
• Excellent listening, communication, and organizational skills
• Excellent negotiation, forecasting, and problem solving skills
• Speed, resourcefulness, and a go-getter mentality. You are comfortable working in a fast-paced environment and navigating ambiguity
• Collaborative leadership. You can’t help but dig in tactically, flexing your analytical skills where needed, and are equally as comfortable leading a conversation with an Engineer, Product Manager, or C-level executive to secure buy-in
• Coachability, interest in implementing feedback, and dedication to the improvement of your craft and our team's development

~~ ~~

For Chicago, IL-based roles: The total on-target earnings (OTE) range for this position is USD $236,667 - USD $263,333. The OTE includes a base salary range of USD $142,000 per year - USD $158,000 per year and an annualized cash variable incentive target of USD $94,667 - USD $105,333.

For New York City, NY-based roles: The total on-target earnings (OTE) range for this position is USD $263,333 - USD $291,667. The OTE includes a base salary range of USD $158,000 per year - USD $175,000 per year and an annualized cash variable incentive target of USD $105,333 - USD $116,667.

For San Francisco, CA-based roles: The total on-target earnings (OTE) range for this position is USD $263,333 - USD $291,667. The OTE includes a base salary range of USD $158,000 per year - USD $175,000 per year and an annualized cash variable incentive target of USD $105,333 - USD $116,667.

The cash variable incentive target is based on individual sales performance and its payment is based on the terms of the Sales Incentive Plan.

• An equity award and other forms of compensation may be included in the offer. You will also be eligible for various benefits.
• You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits.

Ready to Ride?

This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.

Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.

Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.