Operations Lead - Battersea Power Station

ZipRecruiter; London; On-site; GBP 35,000 - 60,000; Full time

Job summary

ZipRecruiter is seeking an Operations Lead to join their team in London. This role encompasses leadership in managing store operations, driving profitability, and overseeing inventory management. Ideal candidates should have experience in a client-focused environment and possess strong leadership, communication, and decision-making skills. Flexibility for full-time hours, including weekends and holidays, is required.

Qualifications

• Experience in a client-focused, sales environment.
• Strong leadership and decision-making skills.
• Excellent communication skills.

Responsibilities

• Lead inventory management processes to maximize accuracy and reduce shrinkage.
• Oversee recruitment and development of Operations Associates.
• Provide feedback and ensure optimal store performance.

Skills

Leadership

Communication

Decision-making

Job description

Job DescriptionWHY JOIN ALO?

Mindful movement. It's at the core of why we do what we do at ALO - it's our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That's the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.

OVERVIEW

The Operations Lead is a key part of the store leadership team, responsible for driving profitability and efficiency through coaching and operational management. The role involves working closely with the Operations & Visual Manager to delegate tasks, provide feedback, and ensure optimal store performance.

RESPONSIBILITIES

• Lead inventory management processes to maximize accuracy and reduce shrinkage.
• Investigate inventory discrepancies and collaborate with the General Manager to address process or system gaps.
• Manage shipment, receiving, processing, reverse transfers, sales floor recovery, replenishment, floor set updates, and supply management.
• Maintain visual standards for the sales floor.
• Support a safe and efficient work environment through stockroom standards and processes.

Business Leadership

• Partner with the Operations & Visual Manager to oversee reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities.
• Use metrics to support strategic decisions and drive business growth.
• Assess and respond to business needs dynamically on the retail floor.

People Leadership

• Lead by example, inspiring staff in daily operations and guest experience.
• Oversee recruitment and development of Operations Associates.
• Evaluate team members and provide ongoing feedback for growth.

Business Partnership

• Collaborate with Visual Lead and Sales & Service Lead to ensure cross-functional training and effective execution of initiatives.
• Implement company directives and projects in partnership with the Operations & Visual Manager.

Qualifications

• Experience in a client-focused, sales environment.
• Strong leadership and decision-making skills.
• Receptive to feedback and eager to improve.
• Self-motivated with results-driven attitude.
• Excellent communication skills.
• Alignment with Alo's values.
• Legal right to work in the UK.

Schedule

The role is full-time, requiring 32-40 hours per week, including opening, closing, and weekend shifts. Availability during the holiday season, including Black Friday and early January, is required.

Equal Opportunity Statement

As an Equal Opportunity Employer, ALO Yoga does not discriminate based on protected characteristics. We are committed to diversity and flexible working arrangements.

Interview Process Adjustments

If you require accommodations during the recruitment process, please inform us when applying or email [e-mail]. We will do our best to meet your needs and ensure a fair process.