Operations Lead

Sigma Labs; London; Hybrid; GBP 40,000 - 45,000; Full time

Job summary

A leading company is seeking an Operations Lead who will oversee operations and improvements across diverse business functions. The ideal candidate should have strong organizational and communication abilities, along with 1-2 years of experience in a relevant field. This role is hybrid and offers a comprehensive salary package with benefits, contributing to the company’s mission of enhancing social mobility through high-performance education.

Benefits

Share options

Private healthcare

Qualifications

• 1-2 years minimum professional experience delivering operations in a fast-paced environment.
• Experience in an Operations or Project Management role preferred.
• Proficiency in MS Office and confident in learning data platforms.

Responsibilities

• Responsible for product, corporate, and delivery event operations.
• Manage high-volume tasks and projects for company efficiency.
• Act as the 'glue' of the organization, engaging with various stakeholders.

Skills

Organisational Skills

Communication Skills

Project Management

Education

Strong Educational Background

Tools

MS Office

Data Platforms

CRM Systems

Job description

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Base pay range

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Talent Acquisition Manager - UK, Europe and US @ Investigo and The IN Group

Operations Lead

Sigma Labs

£40,000-£45,000 + share options + benefits (incl. private healthcare)

Hybrid, City of London

The role of Operations Lead you will be a part of Sigma Labs - We are a mission driven education B-corp. We source & prioritise outstanding graduates from lower income backgrounds; provide world class technical training; and aim to employ them as high performance technology consultants, ultimately offering a scalable talent pipeline for clients. Our mission is social mobility and high-performance, through world class education; we exist to deliver outcomes determined by ambition, eff ort and potential, not socio-economic background. Our potential for scale and impact is only limited by our execution.

Sigma Labs is part of The IN Group is a group of an ambitious, market-leading specialist recruitment agency and talent consultancy companies. We are made up of Investigo (recruitment agency), InX (executive search) , Definia (consultancy) Sigma Labs (consultancy), BioTalent (recruitment agency), and Caraffi (consultancy). There are more than 500 of us globally who specialise in specific sectors which enables us to make a real difference to businesses and individuals across the world.

This role will be suited to someone who is highly organised, has excellent communication skills and 1-2 years, or more, experience within a professional organisation. You will ideally have experience in an Operations or Project Management role within a smaller or start up organisation

The Role:

The Operations Lead is responsible for product, corporate and delivery event operations, reporting into our Senior Leadership Team. It is a unique role, in that it has the benefit of operating across the whole business and engaging with staff, candidates, trainees, consultants and clients. As such, as well as core operational skills, we are also looking for someone who really enjoys working and collaborating with a range of people and seeks to continuously improve their work in service of others.

The Operations Lead will own a high number of enabling processes (people-based and technology-based) that are essential for the business to succeed and deliver our mission, and will often act as the ‘glue’ of the organisation. The ideal candidate will therefore thrive in juggling high-volume tasks and projects simultaneously, including developing operations to become more efficient and effective as we scale-up to become a world-class organisation.

Experience needed:

This role will be suited to someone who is highly organised, has excellent communication skills and 1-2 years, or more, experience within a professional organisation

• Professional: 1-2 years minimum professional experience delivering operations in a fast-paced environment that requires excellent organisation and prioritisation skills
• Communication: experience communicating with a range of audiences and stakeholders, as well as excellent written communication skills, including managing documentation
• Additional capabilities: Proficient in MS office and generally confident in learning and using data platforms and systems; experience with corporate technologies and CRM systems is an advantage
• Academic: a strong educational background is preferred, however this is not necessary

Other ideal skills (although not necessary)

• Project management
• Supplier or vendor management or procurement
• Administration and compliance

HR administration and compliance:

• Eligibility checks and background checks (university certificates, proof of ID etc)
• Sending training contracts to candidates
• Responding to emails and queries
• Gathering compliance and onboarding candidates
• Updating internal systems with candidate statuses and notes
• Checking candidate time sheets
• Creating and updating company policies on our internal HR system

Communication and Organisation tasks:

• Management of communication with our trainees
• Ordering and organising collateral for our trainees
• Arranging everything needed for meetings and training days from food orders to sending out emails
• Booking social events
• Communicating directly with our trainee community on the status of their employment with the company

Other tasks:

• Providing basic tech support for laptop admin - resetting, ordering, distribution, organising laptop insurance and arranging collection
• Supporting on organising events

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Administrative, General Business, and Project Management

• Industries

  Staffing and Recruiting

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