Operations Executive

Office Angels; Guildford; On-site; GBP 28,000 - 38,000; Full time

Job summary

Office Angels in Gatwick is seeking an Operations Executive to support the management of asset finance facilities and property-backed lending products. You will handle end-to-end administration, drawdowns, settlements and invoicing while maintaining high customer outcomes.

The role suits someone with asset finance or financial services operations experience, excellent attention to detail and the ability to manage multiple priorities in a regulated environment.

Qualifications

• Experience within asset finance, leasing, banking or financial services operations.
• Strong administrative and transactional processing experience.
• Exceptional attention to detail and accuracy.
• Ability to manage competing priorities and tight deadlines.
• Confident written and verbal communication skills.
• Proactive and solution-focused approach.
• Strong Excel skills and MS Office proficiency.
• Experience handling customer or client-facing queries in a regulated environment.

Responsibilities

• Review and process drawdown requests against approved facilities.
• Authorise payouts within delegated authority levels.
• Monitor facility utilisation and highlight risks or exceptions.
• Manage ongoing facility servicing, including invoicing, settlements and account maintenance.
• Take ownership of redemption and settlement processes from start to finish.
• Liaise with customers, solicitors, finance teams and third-party stakeholders.
• Allocate payments and maintain accurate financial records.
• Resolve operational queries proactively and professionally.
• Maintain customer and facility information across internal systems.
• Support improvements to processes, controls and service delivery.

Skills

Asset finance experience

Administrative processing

Attention to detail

Prioritisation

Communication skills

Problem solving

Excel skills

Customer queries (regulated)

Tools

Microsoft Excel

Job description

Operations Executive - Asset Finance Operations

Location: Gatwick Salary: Competitive + Benefits

An established and fast-growing lending business is looking to appoint an Operations Executive to support the management of specialist funding facilities and property-backed lending products.

This is an excellent opportunity for someone from an asset finance, leasing, commercial lending or wider financial services background who enjoys taking ownership of transactions, working closely with clients and stakeholders, and ensuring facilities are managed accurately throughout their lifecycle.

The Role

Working within a busy operations team, you'll be responsible for the end-to-end administration and servicing of funding facilities, ensuring drawdowns, settlements and redemptions are processed efficiently, accurately and in line with agreed procedures.

You'll play a key role in maintaining excellent customer outcomes while supporting the smooth day-to-day running of a growing lending portfolio.

Key Responsibilities

• Reviewing and processing drawdown requests against approved facilities.
• Authorising payouts within delegated authority levels.
• Monitoring facility utilisation and highlighting potential risks or exceptions.
• Managing ongoing facility servicing, including invoicing, settlements and account maintenance.
• Taking ownership of redemption and settlement processes from initial request through to completion.
• Liaising with customers, solicitors, finance teams and third-party stakeholders.
• Allocating payments and maintaining accurate financial records.
• Resolving operational queries and issues in a proactive and professional manner.
• Maintaining customer and facility information across internal systems.
• Supporting continuous improvements to processes, controls and service delivery.

About You

We're keen to speak with individuals who can demonstrate:

• Experience within asset finance, leasing, banking, commercial lending or financial services operations.
• Strong administrative and transactional processing experience.
• Exceptional attention to detail and accuracy.
• Ability to manage competing priorities and tight deadlines.
• Confident communication skills, both written and verbal.
• A proactive and solution-focused approach.
• Strong Microsoft Office skills, particularly Excel.
• Experience handling customer or client-facing queries in a regulated environment.

Why Apply?

• Join a growing and successful specialist finance business.
• Broad and varied operational role with real ownership and responsibility.
• Exposure to lending facilities, settlements, redemptions and client relationship management.
• Supportive team environment with opportunities for development and progression.
• Modern offices based in Gatwick.

Office Angels are an equal opportunity employer

We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace.

We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more.

By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive.

If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels UK is an Equal Opportunities Employer.