Operations Administrator

Office Angels; Guildford; Hybrid; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Hybrid working

Competitive salary and benefits

Job summary

Office Angels is recruiting an Operations Administrator to join a growing financial services team, supporting the administration of lending facilities and ensuring a smooth experience for clients and internal stakeholders.

The role involves processing transactions, maintaining records, liaising with multiple departments, and ensuring compliance with regulatory requirements in a hybrid working environment.

Qualifications

• Previous administration experience, ideally in financial services or regulated environments.
• Strong attention to detail and high accuracy.
• Excellent organisational and time management skills.
• Proactive, ownership-focused attitude with ability to complete tasks.

Responsibilities

• Process and administer financial transactions accurately and efficiently.
• Update and maintain client information and internal systems.
• Manage account administration throughout the client lifecycle.
• Produce client correspondence, statements and regular reports.
• Monitor payments and support account reconciliations.
• Respond to client and internal queries and resolve issues promptly.
• Liaise with Sales, Credit, Risk, Finance and Operations teams.
• Support compliance and regulatory administration requirements.
• Provide general administrative support (inbox management, document processing).

Skills

Organisational skills

Attention to detail

Time management

Written and verbal communication

Microsoft Excel

Tools

Excel

Job description

Operations Administrator

Gatwick | Hybrid Working Available

Are you a highly organised administrator with excellent attention to detail and experience working in a fast-paced environment?

We're recruiting for an Operations Administrator to join a growing financial services team, supporting the administration of lending facilities and ensuring a smooth experience for both clients and internal stakeholders.

This is an excellent opportunity for someone who enjoys working in a process-driven environment, taking ownership of tasks and building a career within financial services.

The Role

You'll play a key role in supporting the lifecycle of client accounts, from processing transactions and maintaining records through to managing ongoing account administration.

Responsibilities will include:

• Processing and administering financial transactions accurately and efficiently
• Updating and maintaining client information and internal systems
• Managing account administration activities throughout the customer lifecycle
• Producing client correspondence, statements and regular reports
• Monitoring payments and supporting account reconciliations
• Responding to client and internal queries, ensuring issues are resolved promptly
• Liaising with departments including Sales, Credit, Risk, Finance and Operations
• Supporting compliance and regulatory administration requirements
• General administrative support, including inbox management and document processing

About You

We're keen to hear from candidates who have:

• Previous administration experience, ideally within financial services, banking, lending, asset finance or a regulated environment
• Strong attention to detail and a high level of accuracy
• Excellent organisational and time management skills
• Confidence managing multiple priorities and working to deadlines
• Strong written and verbal communication skills
• Good working knowledge of Microsoft Office, particularly Excel
• A proactive attitude with the ability to take ownership of tasks and follow them through to completion

What's on Offer

• Hybrid and flexible working
• Competitive salary and benefits package
• Supportive and collaborative team environment
• Opportunity to develop your career within financial services
• Exposure to a broad range of operational and client-facing activities

This role would suit someone from a Financial Services Administrator, Operations Administrator

Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.

Office Angels is an equal opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels UK is an Equal Opportunities Employer.