Operations Executive

Travel Trade Recruitment; Greater London; Hybrid; GBP 24,000 - 34,000; Full time

Benefits offered by this job

Fantastic benefits

Growth within the company

Remote consideration for exceptional候

Job summary

Travel Trade Recruitment is seeking a meticulous operations professional with a Travel/Tourism background to support our sales team and ensure smooth client experiences. You will organise airport transfers, hotel rooming lists, ticketing, and client instructions, delivering accurate post-sales service and billing support.

The ideal candidate is highly organized, detail oriented, and flexible, with MS Office proficiency and a genuine passion for travel.

Qualifications

• Travel and Tourism background or degree required.
• Operational experience in travel is essential.
• Must be organised, proactive and flexible.
• Passion for Travel is essential.
• High attention to detail with accurate grammar & numeracy.
• Experience with MS Office; basic Excel knowledge required.
• Administration experience in travel a bonus.
• Customer-focused approach to enhance holiday experiences.
• Ability to prioritise workload with urgency and flexibility.
• Positive, eager to learn and grow with the company.

Responsibilities

• Providing full post-sales support to the sales team.
• Organising airport transfers.
• Organise hotel rooming lists and invoices.
• Ticket seating allocation and issuing.
• Manage the final instructions for clients.
• Customer invoices.

Skills

Travel & Tourism background

Operational experience

Organised & proactive

Attention to detail

Customer service focus

Prioritising workload

Enthusiastic & can-do attitude

Willingness to learn

Administration experience in travel

Education

Travel & Tourism background or degree

Tools

MS Excel

Job description

Do you have Operational experience within the Travel Industry? Do you have impeccable attention to details? Have an interest or passion for Africa WE HAVE THE ROLE FOR YOU!!!

We are working with a Specialist Travel company, who are offering a fantastic opportunity to join their operations department.

They are looking for an enthusiastic and organised individual, who has a desire to ensure that every client has the greatest experience possible on their trip - ensuring everyone run smoothly and they have the trip of their lifetime.

Responsibilities:

• Providing full post-sales support to the sales team
• Organising airport transfers
• Organise hotel rooming lists and invoices
• Ticket seating allocation and issuing
• Manage the final instructions for clients
• Customer invoices

Skills / Experiences required:

• Travel and Tourism background or degree
• Operational experience
• Must be organised, proactive and flexible
• Passion for Travel (essential)
• Must have high attention to detail showing accurate grammar and numerical skills
• Must have experience of working with Microsoft applications and able to pick up new systems easily (Basic/working knowledge of MS Excel is required).
• Previous administration experience gained within the travel sector a bonus.
• Be obsessive about our customers and the service we give them in order to enhance their enjoyment of our holidays
• Ability to prioritise workload and show a high level of urgency. Shows flexibility, quick thinking and a highly organized approach
• Enthusiasm, motivated and a passion to deliver excellent service with a 'can do' attitude
• A willingness to learn, and grow with the company

The package:

• Monday - Friday Hybrid working 2 days in London ( remote for an experienced candidate)
• Modern offices based in South West London/ Surrey border
• Fantastic benefits
• Growth within the company
• Would consider remote for exceptional operations executive candidate