Operations Excellence Associate — Flexible Work

Morgan-Stanley; Glasgow; On-site; GBP 42,000 - 56,000; Full time

Job summary

Morgan Stanley in Glasgow is seeking an Associate to oversee reconciliation and risk-control activities within Shared Services & Banking Operations. You will partner with global stakeholders to ensure accuracy of books and records and drive operational excellence and process improvement.

The role emphasizes risk recognition, automation opportunities, data analysis, and supporting first-line escalation, with responsibilities for training teammates and maintaining control standards.

Qualifications

• Experience in reconciliation/risk-control within financial services.
• Knowledge of policies and procedures relevant to their team.
• Ability to analyze large datasets and identify root causes.
• At least 4 years of relevant experience is expected.

Responsibilities

• Oversee reconciliation exceptions, ensuring timely investigation and resolution.
• Recognize risks and propose process improvements and automation opportunities.
• Train team members and support first line escalation when required.
• Share expert knowledge and build relationships across the Firm.

Skills

Reconciliation

Risk Control

Data analysis

Microsoft Excel

Stakeholder engagement

Tools

Reconciliation platforms

Reporting tools

Workflow management systems

Microsoft Excel

Job description

Morgan Stanley in Glasgow is seeking an Associate to oversee reconciliation and risk-control activities within Shared Services & Banking Operations. You will partner with global stakeholders to ensure accuracy of books and records and drive operational excellence and process improvement.

The role emphasizes risk recognition, automation opportunities, data analysis, and supporting first-line escalation, with responsibilities for training teammates and maintaining control standards.