Operations & Events Assistant

Real Ideas; Plymouth; On-site; GBP 21,000 - 26,000; Full time

Job summary

Real Ideas invites applications for an Operations & Events Assistant to support the Devonport Creative Quarter’s busy programme across the Devonport Market Hall and Devonport Guildhall. You will help operate the immersive dome for public screenings, set up spaces for bookings and workshops, and warmly welcome customers while upholding health and safety standards.

You will contribute to event logistics, assist with AV equipment and dome technology, coordinate room layouts, maintain cleanliness

Responsibilities

• Operate immersive dome for public screenings and other activities.
• Coordinate room and space layouts for bookings, workshops and events in Devonport Market Hall and Devonport Guildhall.
• Provide a welcome point for hirers and users of the buildings.
• Support general health and safety and building checks, including fire alarms.
• Support visitor accessibility and inclusion, ensuring all visitors feel welcome and can access spaces and facilities.
• Assist with event logistics and AV equipment, immersive dome, and room resets; coordinate setup for events and workshops.

Job description

The Operations & Events Assistant will support the organisation and set up of Devonport Creative Quarter’s diverse programme of activities and events across the Devonport Market Hall and Devonport Guildhall. This includes operating dome screenings, setting up spaces for events and workshops, welcoming customers and ensuring health and safety compliance across the public programme.

Main duties and responsibilities

• Be responsible for operating the immersive dome for public screenings and other activities.
• Coordinate and complete room and space layouts appropriately for bookings, workshops and events in Devonport Market Hall and Devonport Guildhall.
• Provide a point of welcome for those hiring spaces and other users of our buildings.
• Support general health and safety and building checks, including fire alarms.
• Support visitor accessibility and inclusion, ensuring all visitors feel welcome and can access spaces and facilities.
• Support the Dome, Events & Operations Manager with event logistics and work with the Operations and Admin Assistant to support setup and smooth delivery of room bookings, workshops and events, including assisting with technical equipment including AV, the immersive dome, and co-ordinating room resets.
• Maintain safety and cleanliness of public and back-of-house areas.
• Be part of a rota team responsible for secure opening and closing procedures for both buildings, complete venue safety checks, report incidents, hazards, and building concerns as needed.

Real Ideas wide responsibilities

• To represent Real Ideas well, understanding and talking coherently about Real Ideas products and programmes to provide more value for customers and members.
• To adhere to and uphold Real Ideas' social purpose, strategic aims, and policies.
• To contribute to a culture of inclusion and equality and demonstrate a commitment to removing all forms of discrimination.
• To act with integrity and always maintain the highest professional standards.
• To strive to meet individual and collective targets.
• To maintain the level of qualifications/personal and professional development and competence required to carry out this role and notify the company immediately of any circumstance that affects this.
• To proactively and effectively use all Real Ideas reporting and other systems.
• A flexible approach is required for the role. Additional, reasonable duties commensurate with the role and as agreed in advance from time to time.

This job description is not necessarily an exhaustive list of duties and is intended to reflect a range of duties the post-holder will perform. The job description will be reviewed regularly and may be changed in the light of experience and in consultation with the post-holder.