Operations Engineer - Police Staff

Nottinghamshire Police; Arnold; On-site; GBP 39,000 - 41,000; Full time

Benefits offered by this job

Pension scheme

Wellbeing networks

Annual leave 24+ days

Blue Light Card discounts

Flexible & agile working

Job summary

Nottinghamshire Police is seeking an IT Infrastructure professional for an 18-month fixed-term contract, based on-site with flexible working options. The role covers the management of applications, systems and storage both on-premise and in the Cloud, ensuring security and availability.

Internal candidates may be considered for secondment. The successful candidate will work with external suppliers and IS teams, supporting in-life services and providing Technical leadership on new proposals, with

Qualifications

• Experience applying automated systems to support business functions.
• Proficiency with Windows Server versions (2012–2022/2025) and Windows 11.
• Experience in an ITIL-based organisation and involvement in projects with IS teams.

Responsibilities

• Manage availability, operation and upgrade of applications, systems and storage on premise and in the Cloud.
• Maintain, supporting and administering the configuration of the data centre and server infrastructure to ensure confidentiality, integrity, and availability.
• Act as Technical Lead for evaluating new requests and coordinating with external suppliers/engineers on upgrade work.

Skills

Windows Server

Cloud & On-Prem

ITIL foundations

Vendor liaison

Networking basics

Education

ITIL Foundations

Tools

SCVMM

SCCM

Exchange/Office 365

Job description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Salary £39,276 to £41,487 per annum (pro rata if part time)

Contractual hours 37

Basis Full time

Full/Part Time Perm/FT Full Time / Fixed Term

Package 18 month fixed term contractThis role is based onsite, part time/flexible working options will be considered

This is an 18 month Contract (subject to change and/or extension) with the start date to be confirmed but expected to be early 2027.

Applications from internal candidates will be managed as fixed term secondments

We provide technologies and IT services that directly impact operational policing.

From the equipment that frontline officers require to be able to make decisions on the street, 999/101 Control Room services, technologies that support digital investigations and everything in between! Information Services is at the heart of it all!

We are motivated by exploiting the technology to support and improve the Policing service provided to the community of Nottinghamshire. Joining the Information Services team, you can expect to be working alongside great people. We are committed to investing in professional development, training and accreditation.

Main purpose of the role:

As part of a team you will be responsible for managing the availability, operation and upgrade of the applications, systems and storage hosted on premise and in the Cloud.

You will be responsible for maintaining, supporting and administering the configuration of the data centre and server infrastructure, systems and applications to maintain confidentiality, integrity, security and availability of services through the lifecycle.

In this fixed term role, you will NOT be required to be part of the "on-call" team, even though this is documented in the job description.

Although you will primarily be involved in supporting in-life services, your expertise will be required as a Technical lead on the evaluation of new requests and proposals for new or changed services, liaising directly with external suppliers and engineers in connection upgrade work completed by external support engineers.

Key Skills & Experience required:

Knowledge and Experience

• The application of automated systems to the support of specific business functions or processes.
• The frameworks and principles on which networks, systems, equipment and resources are based.
• Microsoft Windows Server 2012/2016/2019/2022 & 2025
• Microsoft Windows - Windows 11
• UNIX Operating System (Solaris, RED HAT & SUSE Linux)
• Microsoft application Software such as Microsoft System Centre Virtual Machine Manager, Failover Cluster Manager, DPM, System Centre Operations Manager, SCCM
• Exchange 2010 / Office 365
• Active Directory & AGPM
• System gateway security (Email, Web access, server access etc)
• Network load balancing (Edge Nexus)
• Backup and restore technologies, virtual and physical
• Multiple NAS and SAN Technologies ie Nimble
• Making core decisions about DR/BC at the appropriate time and without reference to anyone else, but taking into account the needs of the business, situation, priorities, constraints and the availability of necessary information
• Must have experience of working within an ITIL based organisation
• Experience of working on project work for new and existing systems with other IS teams not just BAU work.

Skills and Abilities

• Be able to work with external suppliers on new and existing systems using remote control support techniques whilst maintaining the data integrity/security of the servers and IS Infrastructure.
• Be able to communicate both verbally and in writing clearly, concisely and courteously to users, suppliers and colleagues of all levels.
• Be self-motivated, self-confident, enthusiastic and able to work on own initiative and as part of a team.
• Be pro-active, flexible, open minded and innovative in style; willing to experiment with new ideas and implement change.
• Be able to create new Change request documents as part of ITL change management process. These will go out to the regional Police forces CAB for decisions to be made on if that change will be approved or declined due to other system relations or departmental requirements.
• Be able to analyse a problem or situation, break it down systematically into its component parts and identify the relationships between these parts,selecting the appropriate method/tool to resolve the problem and reflect on the result, so that that learning is identified and absorbed.
• Ability to try multiple approaches to solving a problem and make recommendations on the best and recommended course of action based on an investigation.
• Be able to deal effectively with unexpected situations, taking advantage of opportunities and overcoming problems.

Some benefits of working for Nottinghamshire Police include but are not limited to:

Pension scheme - We pay around double the member contribution

Support networks and wellbeing

Annual leave entitlement - Starting at 24 days and increasing with length of service

Blue Light Card discounts

Flexible and agile working where suitable

Please see attached document titled ‘Police Staff Benefits’ for further benefits and information.

Vetting Level - Management - you must have resided in the UK for at least the last 5 years, with less than 12 months spent abroad (some exceptions for those living on a UK military base).

IMPORTANT INFORMATION

All applicants will be subject to the Nottinghamshire Police Vetting Policy.

Nottinghamshire Police is committed to the principles of Equality, Fairness and Diversity, and we welcome applications from all sections of the community in our efforts to recruit a diverse and flexible workforce that reflects the people we serve.

Reasonable adjustments will be considered at a later stage for candidates successfully shortlisted. Please be aware, this will not cause any detriment or impact to your application, our aim is to support you throughout the process.

Current Nottinghamshire Police staff only: Candidates currently at risk will be required to complete and attach the at-risk pro-forma document.