Operations Director - Project Management

Mace; Greater London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

A leading construction consultancy in Greater London is seeking an experienced management professional to drive project delivery and strategic relationships. This role requires extensive experience in project and programme delivery, strong financial capabilities, and a commitment to sustainability. The candidate will lead teams, manage compliance, and champion innovation. The company supports diverse candidates and offers flexible work arrangements.

Qualifications

• Extensive project and programme delivery experience in the relevant sector.
• Strong commercial, financial and senior-stakeholder management capability.
• Deep project management expertise with a focus on sustainability.

Responsibilities

• Direct and manage compliance and inclusion in project environments.
• Drive strategic delivery and client relationship growth.
• Empower teams and promote innovative practices.

Skills

Project and programme delivery

Stakeholder management

Commercial and financial expertise

Sustainability and carbon understanding

Education

Professional membership with RICS, CIOB, APM, ICE or equivalent

Job description

Mace combines construction expertise with consultancy to unlock potential in every person or project and redefine the boundaries of ambition. Our values shape the way we consult and define the people we want to join us on our journey.

Directing strategic management planning across programmes, directing implementation and building strong stakeholder relationships. Oversees resources, compliance and commercial performance to drive operational improvement. Supports sustainable business growth through client development and market positioning. Accountable for major appointments, typically from £6m in Mace fee.

You’ll Be Responsible For

• Directing safe, compliant and inclusive project environments, championing wellbeing and HSE excellence.
• Driving strategic client delivery, governance and long‑term relationship growth.
• Ensuring ethical, financially responsible operations aligned with organisational priorities.
• Developing, mentoring and empowering teams, promoting innovation, best practice and talent progression across the business.
• Managing major project delivery, ensuring strategic alignment, effective governance and exceptional safety, quality and sustainability standards.
• Building strong client relationships, managing interfaces, communications and cross‑account opportunities.
• Optimising resources and performance, driving innovation through C2P, digital and net‑zero initiatives.
• Shaping high‑performing teams, influence business strategy and ensure ethical, compliant and commercially sound operations.

You’ll Need To Have

• Professional membership with RICS, CIOB, APM, ICE or equivalent.
• Extensive project and programme delivery experience in the relevant sector.
• Strong commercial, financial and senior‑stakeholder management capability.
• Deep project management expertise, with understanding of carbon and sustainability impacts.

Our values

• Safety first - Going home safe and well: We champion a safe, diverse and inclusive working environment, understanding the importance of wellbeing in every team.
• Client focus - Deliver on our promise: We own the quality of deliverables, strategic outcomes and build long term relationships with our clients.
• Integrity - Always do the right thing: We influence positive outcomes within our industry, while always aligning with our compliance obligations.
• Create opportunity - For our people to excel: We champion a continuous improvement culture throughout all activities, inspiring our people and teams to develop.

Mace is an inclusive employer and welcomes interest from a diverse range of candidates. Even if you feel you do not fulfil all the criteria, please apply as you may still be the best candidate for this role or another role within our organisation.

We are also open to discussing part time, flexible, and hybrid working options if suitable with‑in the role.