Operations Director - Digital Marketing Agency

Stonor Search and Selection Limited; Manchester; On-site; GBP 60,000 - 90,000; Full time

Job summary

A leading digital marketing agency seeks an Operations Director to manage productivity and client retention. The role offers excellent benefits, including an EMI share scheme, team leadership opportunities, and a chance to cultivate innovation in a growing environment.

Benefits

25 days holiday + bank holidays

EMI Share Scheme

Customised development plan

Healthcare benefits

Life assurance

Cycle to work scheme

Time for supporting charities

Qualifications

• Experienced Operations Professional within marketing sector.
• Strong leadership and management capabilities.
• Ability to implement innovative processes and technologies.

Responsibilities

• Oversee operational management and improve client retention.
• Mentor and lead departmental heads in recruitment and performance.
• Implement new tools and enhance agency-wide efficiency.

Skills

Operational Management

Team Leadership

Process Improvement

Client Retention

Budget Management

Job description

Operations Director - Digital Marketing Agency

A leading digital marketing agency with an attractive portfolio of consumer clients is looking for an experienced Operations Professional to join as their new Ops Director. Senior, Board level role offering Excellent benefits and award-winning culture and an EMI scheme...

The Agency

Founded close to 20 years ago this agency has grown to become one of the leading agencies in the north of England. They provide high performing digital marketing strategies for a varied portfolio of excellent consumer brands covering all channels with a specific specialism in Meta and Google. The agency has been recognised for both their campaigns as well as their agency culture many years running and they pride themselves on being the type of place people enjoy their role, are challenged and feel part of a proper team with ambition and passion at their core...

The Role

The agency is continuing to expand and they're on the hunt for an experienced Operations Professional to join them and oversee/continually improve productivity, efficiency and client retention across the business. It's an ideal role for any operations professional within the marketing sector who's interested in joining a rapidly growing, stable and profitable agency in a senior leadership position.

Responsibilities will include:

• Operational Management (Delivery Teams, New Business/Onboarding, Budgets/Forecasts, Client Retention, overall agency schedule)
• Team Leadership (Mentoring and developing team members, Working with Heads of department, working with head of people, Recruitment forecasting, staff onboarding)
• Process Improvement & Innovation (implement new tools/Technology, Improve efficiency agency wide, review industry best practises)

Benefits Include:

• 25 days holiday + bank holidays (and Birthday)
• EMI Share Scheme
• A customised development plan and clear career progression
• Healthcare benefit, free eye tests, flu jabs and mental well-being support
• Life assurance
• Cycle to work scheme
• Dedicated time awarded for supporting charities