Operations Customer Assistant — Stock & Deliveries

MARKS&SPENCER; Oxford; On-site; GBP 12,000 - 19,000; Full time

Job summary

Marks & Spencer in Oxford is seeking a Customer Assistant in Operations to support stock management, deliveries, and behind-the-scenes flow that keeps the shop floor ready for customers. You’ll work in a fast-paced environment, maintain stock accuracy, and use digital tools to track deliveries and stock levels.

The role emphasizes flexibility, early starts, and a team-based approach across store functions, contributing to smooth store operations and excellent customer service.

Qualifications

• Willingness to work early mornings and weekends.
• Able to handle physical stock in a fast-paced environment.
• Comfortable using digital stock systems and tools.

Responsibilities

• Manage stock and deliveries to keep shop floor full and ready for customers.
• Support across store functions and maintain stock flow with urgency and accuracy.
• Be flexible to work across the wider store as needed and adapt to pace.

Skills

Stock control

Delivery handling

Digital literacy

Team collaboration

Flexibility

Tools

Stock management system

Job description

Marks & Spencer in Oxford is seeking a Customer Assistant in Operations to support stock management, deliveries, and behind-the-scenes flow that keeps the shop floor ready for customers. You’ll work in a fast-paced environment, maintain stock accuracy, and use digital tools to track deliveries and stock levels.

The role emphasizes flexibility, early starts, and a team-based approach across store functions, contributing to smooth store operations and excellent customer service.