Operations Customer Assistant — Stock & Deliveries

Marks and Spencer; Pontefract; On-site; GBP 9,000 - 15,000; Part time

Job summary

Marks & Spencer is seeking a Customer Assistant in Operations to support stock, deliveries, and backstage tasks that keep the shop floor well-stocked and ready for customers.

You will be fast, focused and proactive, using digital tools to track deliveries, manage stock and ensure availability. This role requires flexibility and teamwork across store functions, with weekend shifts and early starts as needed.

Qualifications

• Experience in a fast-paced retail environment is advantageous.
• Ability to track deliveries and manage stock using digital tools.
• Flexible approach to working across the wider store footprint.
• Willingness to work across varied shifts, including weekends.

Responsibilities

• Handle stock, deliveries and everyday backstage tasks to keep shop floor full and inviting.
• Operate with speed and accuracy to ensure products flow smoothly for customers.
• Collaborate with colleagues across functions to meet store needs.
• Adapt to early morning deliveries and late stock shifts as required.

Skills

Customer service

Stock control

Teamwork

Digital tools

Job description

Marks & Spencer is seeking a Customer Assistant in Operations to support stock, deliveries, and backstage tasks that keep the shop floor well-stocked and ready for customers.

You will be fast, focused and proactive, using digital tools to track deliveries, manage stock and ensure availability. This role requires flexibility and teamwork across store functions, with weekend shifts and early starts as needed.