Operations Coordinator - Sheffield

WR Logistics; Sheffield; On-site; GBP 30,000 - 35,000; Full time

Job summary

An established industry player is seeking a Freight Forwarding Operator to join their dynamic team in Sheffield. In this pivotal role, you will coordinate international and domestic shipments, ensuring smooth operations across various freight modes. The position offers a full-time, permanent opportunity with a supportive work environment and valuable benefits. Ideal candidates will possess strong organizational skills, attention to detail, and effective communication abilities. This is a fantastic chance to grow your career in the logistics sector while contributing to a thriving company focused on excellence and customer satisfaction.

Benefits

Company Pension Scheme

Health Plan

Commission Package

Qualifications

• Strong organizational skills to manage multiple shipments.
• Effective communication skills with clients and suppliers.

Responsibilities

• Coordinate shipments with carriers and track cargo movements.
• Liaise with customers and resolve shipping issues.

Skills

Organizational Skills

Communication Skills

Problem-solving Mindset

Attention to Detail

Basic Knowledge of Freight Terms

Tools

Microsoft Office (Excel, Word)

Freight Management Systems (e.g., Realm)

Job description

Freight Forwarding Operator - Sheffield - 30,000- 35,000 (DOE)

Join our growing team as a Freight Forwarding Operator, where you'll play a key role in coordinating international and domestic shipments across air, sea, courier, and land freight. This is a full-time, permanent position.

Hours: Monday to Friday, 09:00 - 17:00 (1 hour lunch break)

Salary: 30,000- 35,000 (DOE)

Why Join Us?

We offer a supportive work environment along with a range of valuable benefits:

• Company pension scheme
• Health Plan (cashback on healthcare services including dental, optical, physiotherapy, and specialist consultations)
• Commission package after qualifying period, offering extra earning potential

The Role

As a Freight Forwarding Operator, you will support the full shipment process, ensuring the smooth movement of goods and effective communication with clients and carriers.

Key Responsibilities

• Shipment Coordination:
  • Assist in booking shipments with carriers (air, sea, courier, and land)
  • Track and monitor cargo movements
  • Communicate shipment status to clients
• Customer & Supplier Communication:
  • Liaise with customers, agents, suppliers, and freight companies
  • Provide regular updates and resolve any shipping issues
  • Handle inquiries and complaints professionally
• Billing & Invoicing:
  • Generate customer invoices and process purchase invoices
  • Verify freight charges and coordinate with the accounts team
• Data Entry & System Management:
  • Input shipment details into freight management systems (e.g., Realm)
  • Maintain accurate and up-to-date records

What We're Looking For

• Strong organizational skills to manage multiple shipments
• High attention to detail for documentation accuracy
• Effective communication skills with clients and suppliers
• Basic knowledge of freight terms, Incoterms, and shipping regulations (training provided)
• Problem-solving mindset for managing shipment delays or issues
• Proficiency in Microsoft Office (Excel, Word) and familiarity with logistics software

WR Logistics are the #1 recruitment partner for all vacancies in the logistics industry. We recruit UK-wide for permanent and contract jobs.

WR is acting as an Employment Agency in relation to this vacancy.