Operations Coordinator - Felixstowe

GAC Marine L.L.C; Felixstowe; On-site; GBP 25,000 - 35,000; Full time

Job summary

GAC UK is seeking an Operations Coordinator for its Felixstowe office. The role involves managing shipments, ensuring timely invoicing, and maintaining client relationships. Ideal candidates will possess strong communication skills and a proactive approach to safety. Join a company committed to sustainability and employee well-being.

Benefits

38 days’ annual leave

Access to Vitality Private Medical Insurance

Company pension

Life assurance

Eyecare scheme

Employee assistance programme

Enhanced maternity and paternity benefits

Retail discounts scheme

Tusker Car Lease Scheme

Qualifications

• Strong communication and organisational skills.
• Ability to multitask and prioritise.
• Knowledge of International Deep Sea Imports.

Responsibilities

• Moving shipments via all methods of transport.
• Ensuring all invoicing is accurate and timely.
• Maintaining excellent working relationships with clients.

Skills

Strong communication

Organisational skills

Attention to detail

Problem solving

Multitasking

Tools

Microsoft Office

Job description

Job Description

GAC UK employs a team of over 350 specialists spread across 25+ branches throughout the UK, Ireland, and Gibraltar. Our focus is on providing integrated shipping, logistics, and marine solutions to diverse industries, from offshore oil & gas and renewable energy to every aspect of the shipping sector, including cruise liners, superyachts, tankers, and dry bulk vessels. Additionally, our teams dedicated to marine leisure, sports, events, automotive, and aviation sectors offer specialised services tailored to these niche markets. The highest standards of customer service, operational excellence, and delivery are central to everything we do.

Current Vacancy

We are currently recruiting for an Operations Coordinator based at our Felixstowe office in Ocean Import & EU Road.

What You’ll Be Responsible For

1. Moving shipments via all methods of transport – Road, Air, Courier, Ocean ensuring all customs requirements are also met and in place.
2. Ensuring all invoicing is accurate and completed in a timely manner.
3. Maintaining excellent working relationships with clients and stakeholders.
4. Providing accurate information to our clients regarding their material and shipments.
5. Problem solving & critical thinking to optimise service delivery and maximise margins.

Job Requirements

The Ideal Candidate Will Have

• Strong communication and organisational skills
• Ability to multitask and prioritise
• Ability to produce and maintain accurate documents
• Good understanding and appreciation of a proactive safety culture
• Experience using Microsoft Office products
• Strong attention to detail
• Knowledge of International Deep Sea Imports
• A desire to continually improve

The Package

Benefits

GAC offers an enjoyable and rewarding career with significant training and development prospects. Benefits include:

• 38 days’ annual leave per year, plus a day off on your birthday
• Access to Vitality Private Medical Insurance
• Company pension
• Life assurance
• Eyecare scheme
• Employee assistance programme
• Enhanced maternity and paternity benefits
• Retail discounts scheme
• Tusker Car Lease Scheme

Sustainability and Culture

In 2021, we launched our ten-year sustainability programme – MARS30. We are committed to growing long-term customer relationships, reducing environmental impact, and improving the well-being of our people, aligned with the United Nations Sustainable Development Goals (SDGs).

At GAC UK, we value who you are as much as what you do. Our culture emphasizes loyalty, understanding, and a healthy work-life balance, supported by mental health initiatives and wellbeing programs. We are committed to diversity and inclusion, having joined the Diversity in Maritime Charter. In January 2023, Macmillan Cancer Support became our official charity of the year, working together to support people affected by cancer.

Join Our Team

If you believe you have what it takes to be part of the GAC UK team, we look forward to receiving your application.