Operations Coordinator - Felixstowe

GAC Group; Felixstowe; On-site; GBP 30,000 - 40,000; Full time

Job summary

GAC Group is seeking an Operations Coordinator in Felixstowe to manage shipments, ensure accurate invoicing, and maintain client relationships. The role requires strong communication and organisational skills, along with a proactive approach to safety and attention to detail. Join a diverse team committed to service excellence and sustainability.

Benefits

38 days’ annual leave

Vitality Private Medical Insurance

Company pension

Life assurance

Eyecare scheme

Employee assistance programme

Enhanced maternity and paternity benefits

Retail discounts scheme

Qualifications

• Strong communication and organisational skills.
• Ability to multitask and prioritise.
• Knowledge of International Deep Sea Imports.

Responsibilities

• Moving shipments via all methods of transport.
• Ensuring all invoicing is accurate and completed timely.
• Maintaining excellent working relationships with clients.

Skills

Communication

Organisational skills

Attention to detail

Problem solving

Tools

Microsoft Office

Job description

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Job Description

GAC UK employs a team of over 350 specialists spread across 25+ branches throughout the UK, Ireland and Gibraltar. Our focus is on providing integrated shipping, logistics and marine solutions to diverse industries, from offshore oil & gas and renewable energy to every aspect of the shipping sector, from cruise liners and superyachts to tankers and dry bulk vessels. Additionally, our teams dedicated to marine leisure, sports, events, automotive, and aviation sectors offer specialised services tailored to these niche markets. The highest standards of customer service, operational excellence and delivery are central to everything we do.

We are currently recruiting for an Operations Coordinator to be based at our Felixstowe office in Ocean Import & EU Road.

What You’ll Be Responsible For

• Moving shipments via all methods of transport – Road, Air, Courier, Ocean ensuring all customs requirements are also met and in place.
• To ensure all invoicing is accurate and completed in a timely manner.
• Maintaining excellent working relationships with clients and stakeholders.
• Ensuring accurate information is provided to our clients regarding their material and shipments.
• Problem solving & critical thinking to optimise service delivery and maximise margins.

Job Requirements

• Strong communication and organisational skills
• Ability to multitask and prioritise
• Ability to produce and maintain accurate documents
• Have a good understanding and appreciation of a proactive safety culture
• Experience using Microsoft office products
• Strong attention to detail
• Knowledge of International Deep Sea Imports
• A desire to continually improve

The Package

Benefits

• 38 days’ annual leave per year, plus a day off on your birthday
• Access to Vitality Private Medical Insurance
• Company pension
• Life assurance
• Eyecare scheme
• Employee assistance programme
• Enhanced maternity and paternity benefits
• Retail discounts scheme

Tusker Car Lease Scheme

In 2021, we launched our ten-year sustainability programme – MARS30. We are committed to “growing long term customer relationships across multiple products, whilst significantly reducing our environmental impact, improving the well-being of our people, and influencing our stakeholders to do the same.” We will accomplish our by mission by completing objectives aligned with the United Nations Sustainable Development Goals (SDGs).

At GAC UK, who you are is just as important as what you do. The GAC Spirit reflects our culture across the company, emphasising loyalty and understanding between management and staff. We recognise that people’s lives extend far beyond their jobs. By promoting a healthy combination of work and play we achieve a happier workforce, delivering service excellence. We have a team of 16 Mental Health First Aiders across the UK and a Wellbeing Working Group who meet monthly and regularly launch new internal wellbeing initiatives.

We are passionate about diversity and inclusion and joined the Diversity in Maritime Charter to underline our commitment to take tangible steps to optimise the diversity within our organisation.

In January 2023, Macmillan Cancer Support became our official charity of the year. Together, GAC UK and Macmillan Cancer Support will be working to help people with cancer and their loved ones live life as fully as they can.

If you think you have what it takes to become part of the GAC UK team, we look forward to receiving your application.