Operations Coordinator- Cardiff

Penguin Recruitment Ltd; Cardiff; On-site; GBP 20,000 - 25,000; Part time

Job summary

A leading Environmental Consultancy in Cardiff seeks an Operations Coordinator for a part-time role. You will support the Operations Manager and handle queries from clients and staff. Responsibilities include managing project timelines, answering inquiries, and maintaining internal systems. A strong candidate will possess excellent organizational skills and experience with tools like Sage Line 50 and advanced Excel. Flexible working hours and substantial benefits are offered.

Benefits

Flexible part-time working

Substantial benefits

Generous annual leave

Qualifications

• Prior admin and operations experience required.
• Experience managing complex spreadsheets and handling customer queries.
• Beneficial to have accounts experience.

Responsibilities

• Answer phone/email queries regarding software support and sales.
• Manage staff organisation, including meeting bookings and holiday requests.
• Update complex spreadsheets and maintain GDPR compliance.

Skills

Communication

Organisational Skills

Advanced Microsoft Excel

Microsoft Word

Tools

Sage Line 50

Job description

My Client, a market leading Environmental Consultancy who specialise in Hydrology and Environmental Management, is searching for an Operations Coordinator to join the team on a part time basis for their Cardiff office.

This exciting opportunity offers part-time working from their Cardiff Office. Three or four day working week are available.

Candidates are required to have prior admin and operations experience. You will have experience supporting and organising staff diaries, managing complex spreadsheets and answering phone and email queries from staff and customers.

You will be expected to have excellent communication and organisational skills and advanced knowledge of Microsoft Excel and Word. It is also beneficial for applicants to reside locally and have accounts experience using Sage Line 50 software.

As an Operations Coordinator you will be expected to support the Operations Manager to assist with queries and requests from Clients and the team.

You will be expected to complete the following;

-Answer phone and email queries from customers relating to software sales and software support, ensuring software is dispatched and sales figures are recorded. You will also be expected to work as part of the reception team, answering general enquiries and passing messages to the team.

-Staff support and organisation including booking meetings and training courses, purchasing software/IT equipment and documenting/approving holiday requests.

-Administration managing and documenting project timescales including start dates, progress, creating reminders for the team and advising when projects end. At this stage you will be expected to raise invoices and credits using Sage Line and cover sales ledger, purchase ledger, inputting invoices and credit control.

-You will be expected to manage and update complex internal spreadsheets relating to sales figures, internal knowledge base and document portals, maintaining GDPR best practice.

-Assist the Operations Manager with HR and recruitment for the team.

-Marketing and managing social media platforms (with support from external Marketing Agencies) to promote the services of the Company, creating newsletters and increasing social media presence of the firm.

This role is immediate available, and interviews will be conducted as soon as possible.

This opportunity offers flexible part-time working, substantial benefits and generous annual leave.

If this role is of interest to you please email [e-mail]. We have many more vacancies available on our website at www.penguinrecruitment.co.uk. This is a permanent part time role.
Penguin Recruitment is operating as a Recruitment Agency in respect to this position.