Operations Coordinator

MIES Facilities Management Ltd.; Nottingham; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Training provided

Career progression

Supportive environment

Long-term opportunities

Job summary

MIES Maintenance & Response is hiring an Operations Coordinator to join our Nottingham office-based team. You will schedule engineers across contracts, manage inquiries, and support daily operations to deliver compliant maintenance services across the UK.

The role requires strong organisation, attention to detail and the ability to work in a busy office environment. Training and long-term career progression are provided.

Qualifications

• Experience in coordination, scheduling, or administrative roles.
• Strong organisational and time management abilities.
• Excellent written and verbal communication skills.

Responsibilities

• Schedule engineer diaries across multiple contracts and coordinates daily tasks.
• Handle customer enquiries via telephone and email.
• Support the operations team with day-to-day admin tasks and records.
• Process documentation and maintain accurate records (certificates, reports).
• Ensure engineers have correct information and access details for works.
• Maintain clear communication between clients, engineers and internal teams.

Skills

Scheduling

Organisational skills

Communication skills

Time management

Independent worker

Multitasking

Tools

Office software

Job description

Calverton, Nottingham (Office-Based – NG14 6QL)

Full-Time, Permanent. Monday – Friday.

Join a Growing Operations Team

Due to continued growth, MIES Maintenance & Response is looking for a proactive and organised Operations Coordinator to join our dynamic operations team.

This role plays a key part in supporting the delivery of first-class maintenance and compliance services across the UK, ensuring our engineers are scheduled efficiently and our clients receive excellent service.

This is a fantastic opportunity for someone who enjoys working in a fast-paced environment, is highly organised, and wants to build a long-term career within a growing Maintenance & Response company.

About Us &Core Values

MIES is a growing provider of Maintenance & Response services across the UK. Our steady expansion is driven by our commitment to excellence and our people-first approach. We believe in building careers, not just filling roles. Join a Growing Team at MIES Maintenance & Response. Are you an experienced engineer looking for more than just a job? Do you want to be part of a company that values trust, sustainability, commitment, people, and excellence? MIES Maintenance & Response is expanding steadily, and were excited to offer a fantastic opportunity for a skilled Fire & Security and Emergency Lighting Engineer to join our team.

• Scheduling and coordinating engineer diaries across multiple contracts
• Handling customer enquiries via telephone and email
• Supporting the operations team with day-to-day administrative tasks
• Processing documentation and maintaining accurate records
• Filing and organising job reports, certificates, and compliance documentation
• Ensuring engineers have the correct information and access details for scheduled works
• Maintaining clear communication between clients, engineers, and internal teams
• Supporting the smooth day-to-day running of the operations department
• Strong organisational and time management skills
• Excellent communication skills (written and verbal)
• High level of attention to detail
• Ability to work independently and manage multiple tasks
• A positive, proactive attitude and willingness to learn
• Comfortable working within a busy office environment
• Previous experience in a coordination, scheduling, or administrative role
• Experience within Facilities Management, Maintenance, or a service-based industry
• Experience using office systems or scheduling software

Experience within Facilities Management is beneficial but not essential – full training will be provided.

• £24,000 – £30,000 salary depending on experience
• Training and development provided
• Opportunities for career progression
• Supportive and friendly working environment
• Long-term career opportunities within a growing company

At MIES Maintenance & Response, we strongly believe in developing our people and promoting from within. In fact, many members of our management team started in operational or support roles within the business and have progressed through hard work, training, and experience.

This role offers excellent progression opportunities within our operations team. As the company continues to grow, there will be opportunities to develop into roles such as:

• Senior Operations Coordinator
• Contract Support
• Operations Supervisor
• Operations Manager

We provide ongoing training, support, and development to help our employees build long-term careers within the business.

Apply for Operations Coordinator - Nottingham

At MIES, we take great pride in providing our customers with comprehensive coverage across the UK. Our map clearly illustrates the regions where we are actively ensuring compliance for our customers, demonstrating our commitment to excellence and reliability. We are dedicated to upholding the highest professional standards. We are entering 2025 with 1038 contracted sites, we will continue to work alongside our customers to navigate their compliance needs. For more information, please feel free to getintouch.