Operations Coordinator

Mitie Cleaning & Hygiene Services; Moira; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Pension & life insurance

Cycle to Work Scheme

Generous holiday allowance

Free on-site parking

Uniform provided

Employee Share Scheme

Flexible benefits platform

Virtual GP services

Full training and ongoing support

Job summary

Mitie Cleaning & Hygiene Services is recruiting for an OCC Coordinator at the Glenavy site in Northern Ireland. You will plan and manage secure UK and international movements, coordinating crews and vehicles to keep operations running safely and efficiently.

The role is fast-paced and requires calm decision-making, strong teamwork, and excellent organisation. Full training provided with progression opportunities within Mitie's services portfolio.

Qualifications

• Strong communicator with good teamwork skills.
• Highly organised and adaptable to changing priorities.
• Calm under pressure and able to prioritise tasks.
• Attention to detail and proactive mindset.
• Eligible for Home Office Security Clearance.

Responsibilities

• Plan and manage daily routes and schedules.
• Handle urgent, time-critical requests.
• Allocate vehicles and staff efficiently.
• Communicate with crews, internal teams, and partner organisations.
• Monitor real-time operations and vehicle locations.
• Record updates accurately using in-house systems.
• Support the wider OCC team to ensure smooth, safe delivery of services.

Skills

Strong communicator

Highly organised

Calm under pressure

Attention to detail

Security clearance eligible

Teamwork

Geography knowledge

Job description

Better places, thriving communities.

Operations Control Centre (OCC) - Glenavy Business Park, Northern Ireland, BT67 0LT (Junction 9 just off the M1)

Less than 20 minutes from Portadown, Lurgan & Lisburn

Full-time | 4 on 4 off (2 days, 2 nights)

Salary: £32,393 (OT also available)

All applications welcome with full training provided.

About The Role

Looking for a role where your coordination skills genuinely matter?

Join our Operations Control Centre, working in partnership with the Home Office. As an OCC Coordinator, you'll help plan and manage secure UK and international movements, keeping people, crews, and operations running safely and smoothly.

This is a fast-paced, problem-solving role where every shift is different. If you're organised, calm under pressure, and enjoy working in a team, this could be the ideal next step in your career.

Key Responsibilities

• Plan and manage daily routes and schedules
• Handle urgent, time-critical requests
• Allocate vehicles and staff efficiently
• Communicate with crews, internal teams, and partner organisations
• Monitor real-time operations and vehicle locations
• Record updates accurately using in-house systems
• Support the wider OCC team to ensure smooth, safe delivery of services

What We're Looking For

• Strong communicator with good teamwork skills
• Highly organised and adaptable
• Confident using IT systems (full training provided)
• Good UK geography knowledge (or keen to learn)
• Calm under pressure and able to prioritise
• Attention to detail and proactive mindset
• Must be eligible for Home Office Security Clearance

What We Offer

• Competitive salary
• 42-hour week on a 4 on / 4 off shift pattern (2 days, 2 nights)
• Pension & life insurance
• Cycle to Work Scheme
• Generous holiday allowance
• Free on-site parking
• Uniform provided
• Employee Share Scheme
• Flexible benefits platform
• Virtual GP services
• Full training and ongoing support provided
• Modern, newly built office with great facilities

If you want a meaningful role where your decisions have real impact, join a team that keeps vital national operations moving. Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans. When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

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