Operations Coordinator

University of Warwick; Coventry; Hybrid; GBP 17,000 - 21,000; Part time

Job summary

University of Warwick's Warwick Business School is seeking an organised Operations Coordinator to support Masters Programmes. You will act as a key contact for students and stakeholders, manage shared inboxes, and ensure timely handling of enquiries with high-quality customer service.

The role includes providing administrative support to taught modules, coordinating assessment submissions and marks, and assisting the Masters Professional Services team across staffing and routine operations in a

Qualifications

• Excellent communication skills.
• Strong attention to detail.
• Ability to work independently and collaboratively.

Responsibilities

• Serve as a key point of contact for student and stakeholder enquiries and manage shared inboxes.
• Provide administrative support for taught modules, including managing assessment processes, submissions, liaising with markers, and releasing marks and feedback.
• Support the Masters Professional Services team with staffing, routine operations, and coordinating activities to ensure smooth delivery of the postgraduate portfolio.

Skills

excellent communication skills

strong attention to detail

ability to work independently and.Coll

Job description

About the Role

Are you a highly organised administrator with excellent customer service skills and a passion for supporting people? Warwick Business School is seeking an enthusiastic and proactive Operations Coordinator to join our Masters Programmes team to provide effective, consistent, and high-quality support to postgraduate students and alumni, staff, faculty, and other stakeholders

In this varied role, you will act as a key point of contact for student and stakeholder enquiries. You will manage shared email inboxes, responding to queries directly or re-directing them to the appropriate teams.

You will also provide administrative support for a small number of taught modules, including managing assessment processes, processing submissions, liaising with markers, and ensuring the accurate and timely release of marks and feedback.

In addition, you will provide administrative support to the Masters Professional Services team (approximately 55 staff), contributing to the effective delivery of core operational activities across the postgraduate portfolio. This will include supporting administrative processes, staff recruitment, and coordinating routine activities to help the smooth running of the team.

This is a varied and rewarding role that requires excellent communication skills, strong attention to detail, and the ability to work both independently and collaboratively.

You will be comfortable managing competing priorities in a busy environment and building effective working relationships with colleagues and stakeholders at all levels.

For details on the experience and skills required, please refer to the job description

Working Arrangements

• This is a part-time position of 20 hours per week. Our preferred arrangement is for the postholder to work across five days per week, from 10:00am to 2:00pm. However, we would be open to discussing alternative working patterns and would consider alternative arrangements for the successful candidate, subject to business requirements.
• This post is eligible for hybrid working, with the expectation that the postholder would work in the office at least 3 days per week.
• Some flexibility in working hours may be required on rare occasions (with advance notice).

About Us

We were the first UK business school to achieve triple accreditation (EQUIS, AMBA, AACSB), and our programmes consistently rank among the best -view all of our rankings here.

But what really sets us apart is how it feels to be here. We’re down to earth, collaborative, and proud to create a place where staff, students and alumni feel at home. We want your time here to be as inspiring as it is rewarding, with the support, trust, and opportunities you need to grow both professionally and personally.