Operations Coordinator

Headfirst B.V.; City Of London; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

HeadFirst B.V. in London is seeking an Operations Coordinator on a 6-month fixed-term contract to support a major client account and multiple programmes.

The role blends recruitment coordination, candidate management, contractor support and stakeholder engagement, with on-site attendance 2–3 days per week and a hybrid working pattern. Hours are 37.5 per week, 9:00am–5:30pm, Monday to Friday.

Qualifications

• Experience in recruitment coordination or workforce management.
• Excellent communication and relationship-building skills.
• Strong organisational abilities with attention to detail.
• Proactive, solutions-focused and able to work independently while collaborating with a team.

Responsibilities

• Managing candidate activity through recruitment and vendor systems, ensuring data is current and accurate.
• Meeting candidates on-site as part of recruitment and onboarding.
• Acting as a primary contact for candidates, contractors, clients and internal colleagues.
• Conducting in-person right-to-work and vetting processes.
• Supporting contractor onboarding, compliance and inductions.
• Tracking timesheets and extensions; handling related admin.
• Producing recruitment/workforce reports using internal systems and Excel.
• Building relationships with client stakeholders and account teams.
• Providing support across multiple accounts as needed.

Skills

Recruitment coordination

Communication

Organisational skills

Attention to detail

Independent worker

Microsoft Office

Excel

Vendor management systems

Tools

CRM

Job description

Operations Coordinator HeadFirst B.V. London, LND, GB

Operations Coordinator

6 Month Fixed-Term Contract

Location: Hybrid with regular weekly client-site attendance in London 2-3 days a week

Hours: 37.5 Monday to Friday, 9:00am to 5:30pm

Are you an organised, people-focused recruitment professional looking for your next opportunity?

We're looking for an Operations Coordinator to join our team on a 6-month fixed-term contract, supporting a major client account while also providing support across a range of other client programmes.

This is a varied role combining recruitment coordination, candidate management, contractor support and stakeholder engagement. You'll play a key role in ensuring a smooth experience for candidates, hiring teams and contractors throughout the recruitment and onboarding process.

What you'll be doing

Managing candidate activity through recruitment and vendor management systems, ensuring information is accurate and up to date.

Meeting candidates face-to-face on-site as part of the recruitment and onboarding process.

Acting as a key point of contact for candidates, contractors, clients and internal colleagues.

Conducting in person right to work and vetting processes

Supporting contractor onboarding, compliance and day-one inductions.

Tracking and managing timesheets, extensions and associated administration.

Producing and maintaining recruitment and workforce reports using internal systems and Excel.

Building strong working relationships with client stakeholders and wider account teams.

Supporting recruitment operations across multiple accounts as required.

What we're looking for

Recruitment coordination, recruitment administration or workforce management.

Experience within Trades, industrial, engineering or construction recruitment or similar sectors would be ideal.

Client-facing recruitment or account support roles.

Managing multiple priorities in a fast-paced environment.

Excellent communication and relationship-building skills.

Strong organisation and attention to detail.

Good Microsoft Office and Excel skills.

A proactive, solutions-focused approach.

The ability to work independently whilst being a collaborative team player.

Opportunity to support a well-established client account.

Varied workload across multiple programmes and accounts.

Hybrid working with regular candidate interaction.

Collaborative and supportive team environment.

If you enjoy working with people, thrive in a fast-paced environment and ideally have experience supporting recruitment delivery we'd love to hear from you.