Operations Compliance Manager

LR Talent; Greater London; Hybrid; GBP 49,500 - 60,500; Full time

Job summary

LR Talent is seeking an Operations & Compliance Lead to enhance workflows and operational excellence. This newly created role will involve optimizing Bullhorn processes and overseeing compliance frameworks.

You will work closely with leadership, improve operational workflows, and act as a bridge between sales, finance, and compliance teams. The role offers a hybrid working model with 4 days in the London office and a competitive salary up to £55k plus bonuses.

Qualifications

• Experience with Bullhorn regarding data management, workflows, automations, and compliance.
• Ability to improve and document processes across various functions.
• Experience working with offshore or distributed teams.

Responsibilities

• Own and optimize Bullhorn workflows, data integrity, and reporting.
• Improve and document internal processes for operational excellence.
• Oversee compliance frameworks including contractor onboarding and audits.
• Coordinate with offshore teams for consistent service delivery.

Skills

Bullhorn experience

Process improvement

Recruitment agency background

Compliance frameworks oversight

Job description

LR Talent are supporting a fast‑growing, recruitment group in hiring their first Operations & Compliance Lead - a newly created role sitting at the centre of operations, process improvement, Bullhorn optimisation and compliance oversight.

This is a hands‑on, high‑visibility position working closely with the Executive Director to build structure, improve workflows, and drive operational excellence across the business.

Key Responsibilities

• Own and optimise Bullhorn across the group - workflows, data integrity, reporting, automations, and user adoption (Bullhorn experience is essential).
• Improve and document processes across sales, delivery, compliance, and back‑office functions.
• Oversee compliance frameworks including contractor onboarding, RTW, IR35, AWR, and internal audit routines.
• Coordinate with an offshore support team to ensure smooth delivery and consistent standards (no line management).
• Lead internal projects to streamline operations, reduce friction, and enhance productivity.
• Create and maintain SOPs, playbooks, and process documentation to embed best practice across the business.
• Support data, reporting and MI, ensuring leadership has accurate, timely insights.
• Act as the operational “glue” between sales, finance, compliance, and delivery teams.
• Champion continuous improvement, identifying bottlenecks and implementing scalable solutions.

What You’ll Bring

• Recruitment agency background
• Experience in reviewing client terms & contracts
• Experience working with offshore or distributed teams
• Up to 55k + bonus
• Hybrid working (4 days in London office)
• Clear progression as the PMO function grows
• High visibility with senior leadership
• Opportunity to shape a newly created function and make a real impact

Please include your answer in your application message.

Applications without this answer will not be considered.

What hands‑on experience do you have with Bullhorn? Please list the specific tasks you’ve personally carried out (e.g., data management, workflows, automations, reporting, dashboards, compliance tracking).