Operations & Business Support Officer

Praxis Group; United Kingdom; On-site; GBP 40,000 - 56,000; Full time

Job summary

Praxis Group seeks an experienced Operations Administrator to manage the BVI Companies’ Registry for client and in-house entities, including data updates in the Acumen core database and alignment with Group standards.

You will drive transformation projects, explore automation opportunities, and oversee VIRRGIN reconciliations, license fee batches, and restorations while coordinating with client teams and senior management.

Qualifications

• Associate or Bachelor’s degree or equivalent professional qualification.
• Minimum of 5 years in a relevant role with leadership responsibilities.
• Able to cascade information to teams and drive continuous improvement.
• Demonstrated ability to manage projects with minimal supervision.

Responsibilities

• Manage monthly VIRRGIN reconciliation and ensure timely recording.
• Ensure client facing teams understand BVI Registry obligations.
• Respond to finance-related emails from clients and head office.
• Process license fee batches in VIRRGIN and restorations on deadlines.
• Coordinate with clients to confirm VIRRGIN balances and receipts.
• Manage data alignment in Acumen with Group standards.
• Oversee annual data protection registration for administered entities.
• Provide administrative support to departments as needed.
• Support banking relationships and reporting requirements.

Skills

Attention to detail

Data management

Regulatory compliance

Report writing

Project coordination

Communication

Confidentiality

Mentoring juniors

Education

Associate or Bachelor’s degree

Job description

Praxis is an independent, leading provider of bespoke private wealth, corporate administration and yacht services to companies, individuals and families across the world.

Our expertise and experience is driven by recruiting and retaining the brightest and best, and creating a culture that allows people to thrive. Our independence encourages an open culture where every voice is valued. We care about creating an environment that hears, supports and shares openly with all our people.

Teamwork and collaboration are at the heart of our approach, and we nurture an environment of openness and respect where everyone feels valued.

Be heard. Be part of the Praxis Group.

Our central services team provides centralised support to the office. A career with us provides the chance to work with colleagues across our global network, delivering support across technology & business systems, marketing & communications, finance & accounting, compliance & risk, HR, facilities and administration.

Job summary:

To manage all aspects of maintenance of the BVI Companies’ Registry, for client and in-house entities; including updates within the mandatory timeline.

To manage all aspects of the Key Data held in the core database (Acumen) and assist in the alignment of all relevant fields and codes in Acumen.

To assist with any projects, as required, undertaken in the Operations team in respect of local transformation. To consider ways of obtaining efficiencies through automated processing or Centres of Excellence.

Job accountabilities:

• > To manage the Monthly VIRRGIN Reconciliation process and ensure all VIRRGIN transactions are recorded in the system and are reconciled on a timely manner.
• > To ensure the client facing teams know their obligations in respect of the BVI Companies Registry as it affects their client structures.
• > Respond promptly to finance-related emails from clients, head office, management, and colleagues.
• > Process license fee batches in VIRRGIN, ensuring timely processing to meet deadlines.
• > Process restorations and ensure timely processing to meet deadlines.
• > Coordinate with Clients to confirm VIRRGIN balance, outstanding debts and receipt.
• > To ensure that information is provided to the client facing and the senior executives in a timely manner as required.
• > Manage submission of the Fiduciary Annual Returns for the regulated businesses.
• > To manage all aspects of the Key Data held in the core database (Acumen) and assist in the alignment of all relevant fields and codes in Acumen with Group standards.
• > Provide support for banking relationships and banking platforms as needed.
• > Consider development needed to Acumen to include how we hold data, how we report and analyse our data and how we meet our reporting obligations in accordance with BVI FSC requirements.
• > To oversee any projects, undertaken in the Operations team in respect of group and or local transformation.
• > To consider ways of obtaining efficiencies through automated processing or Centres of Excellence.
• > To Manage the Administered Entities listing for the annual data protection registration process.
• > Provide administrative support to the various departments as needed.

Minimum education and experience

• Associate or Bachelors degree
• Minimum of 5 years of experience in a relevant role Leadership
• Promote a culture of continuous training, development, and progression.
• Cascade information to the teams regularly and actively invite and act upon upward feedback.
• Inspire others through own actions and behaviours.

Personal development

• > Attend seminars and workshops, read industry publications and advisory briefs, and follow developments in the industry to enhance professional and technical knowledge.
• > Shape own development by identifying areas to improve own knowledge and skills and actively seek assistance.
• > Maintain evidence of continuing professional development to meet regulatory requirements.

Required skills

• > Strong attention to detail and accuracy.
• > Sound understanding of industry best practices in relation to operations and risk management
• > Experience in working in the Private Wealth / Corporate Services sector
• > Demonstrated ability to write technical reports
• > Ability to manage projects with minimum supervision
• > Ability to coach and mentor junior colleagues.
• > Excellent time management and organizational skills
• > Strong communication and interpersonal abilities.
• > Ability to work under pressure and meet deadlines.
• > Commitment to confidentiality and continuous learning.
• > Willingness to assist colleagues and perform additional duties as required.

Additional information

In addition, all our team members are expected to be committed to our core values:

• We inspire
• We listen
• We trust
• We succeed together