Operations Associate, Shareholder Disclosure

Proxymity; Manchester; Hybrid; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Headspace subscription

Hybrid working scheme

Choose your tech

2 duvet days a year

4-week sabbatical after 4 years

Job summary

Proxymity is seeking an Operations professional in the United Kingdom to manage disclosure processes, track workloads and improve controls. The role emphasizes client-focused daily tasks, collaboration with partners and a proactive improvement mindset.

You will contribute to a fast-growing scale-up, joining a team that values inclusion, training, and cross-functional cooperation across global operations.

Qualifications

• Strong attention to detail is required.
• Excellent written and verbal communication.
• Team-oriented with ability to collaborate with internal and external partners, peers and clients.
• Able to work independently with strong organisational skills.
• Able to execute in a high-pressure, fast-paced environment.
• Flexible to manage changing priorities and time constraints.
• Fast learning to understand complex business processes and take initiative.
• Seeks and acts upon feedback with a focus on personal development.

Responsibilities

• Complete Disclosure processes and control activities in line with procedures and policies
• Ensure Disclosure assigned queries are managed in accordance with agreed KPIs
• Understand and track current and future workloadsExecute daily tasks with a client focused approach
• Ask questions to challenge the status quo
• Identify opportunities for process, platform and control environment improvements
• Participate in improvement projects and operational testing as necessary to support the change agenda
• Review, understand, and operate within Standard Operating Procedures and be responsible for maintaining their integrity through continuous review and validation
• Proactively seek opportunities for self-improvement
• Understand the goals and objectives of the team, ensuring personal contributions and work execution align
• Assist with the training of new employees to the team
• Create a culture of inclusion and belonging, leading by example
• Escalate issues and / or concerns that impact the business, your role or personal wellbeing in a timely manner
• Be an ambassador for the team, Operations and Proxymity, always
• Strong attention to detail
• Excellent written and verbal communication skills
• Team orientated with the ability to build positive relationships and work collaboratively with internal and external partners, peers and clients
• Ability to work self-sufficiently with strong organisational skills
• Ability to execute in a high pressure, fast paced environment
• Flexibility to manage changing priorities and respond to time constraints
• Fast learning to understand complex business processes and take initiative to acquire necessary knowledge
• Seeks and acts upon feedback with a focus on personal development

Skills

Attention to detail

Communication

Team oriented

Self-sufficient

Work under pressure

Prioritization

Fast learner

Feedback oriented

Job description

Who we are:

Proxymity is a pioneering investor communications platform. Our unique, cutting-edge solutions connect global listed companies with their shareholders, via their intermediaries, in real time. This creates a more efficient, accurate and transparent communication flow for the industry, whilst our platforms, built on highly scalable technology, provide full compliance with the latest regulations.

Proxymity is here to change the investor communications landscape. Our mission is to make Proxy Voting and other Asset Servicing processes easier and more efficient. Our purpose is to solve complex problems for our customers and add value throughout the investor ecosystem through our connectivity and technology capabilities.

We are a fast-growth scale-up, rapidly growing our global presence and footprint and employee numbers. We are backed by some of the most influential names in the financial industry and have extensive growth plans in place for the future.

Core Responsibilities:

The core responsibilities for this role include, but are not limited to;

• Complete Disclosure processes and control activities in line with procedures and policies
• Ensure Disclosure assigned queries are managed in accordance with agreed KPIs
• Understand and track current and future workloadsExecute daily tasks with a client focused approach
• Ask questions to challenge the status quo
• Identify opportunities for process, platform and control environment improvements
• Participate in improvement projects and operational testing as necessary to support the change agenda
• Review, understand, and operate within Standard Operating Procedures and be responsible for maintaining their integrity through continuous review and validation
• Proactively seek opportunities for self-improvement
• Understand the goals and objectives of the team, ensuring personal contributions and work execution align
• Assist with the training of new employees to the team
• Create a culture of inclusion and belonging, leading by example
• Escalate issues and / or concerns that impact the business, your role or personal wellbeing in a timely manner
• Be an ambassador for the team, Operations and Proxymity, always

• Strong attention to detail
• Excellent written and verbal communication skills
• Team orientated with the ability to build positive relationships and work collaboratively with internal and external partners, peers and clients
• Ability to work self-sufficiently with strong organisational skills
• Ability to execute in a high pressure, fast paced environment
• Flexibility to manage changing priorities and respond to time constraints
• Fast learning to understand complex business processes and take initiative to acquire necessary knowledge
• Seeks and acts upon feedback with a focus on personal development

Desirables:

• Understanding of the Securities Services industry and Asset Servicing products, or similar
• Working experience within an operations environment
• Experience of working within a start-up / scale-up organisation
• Experience of operational workflow management tools and processes
• Fluency in another language
• Practical experience of working with remote teams
• Knowledge of programming / coding languages and applications
• Working knowledge of Microsoft applications
• Desire to develop technical skills to build effective solutions for the business

• Headspace subscription
• Birthday off in addition to annual leave
• Access to Absorb Learning
• Improved family-friendly policies
• Hybrid working scheme
• Choose your tech
• 2 duvet days a year
• 1 volunteer day a year
• 4-week sabbatical after 4 years at Proxymity
• Workation- Our Workation policy means you can work anywhere in the world for up to 45 days per calendar year
• Companywide parties twice a year
• Team socials