Operations Associate

Encord; Greater London; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Equity

Free lunch

25 days annual leave

Learning & development budget

Monthly socials

Team offsites

Job summary

Encord in London is seeking an Operations Associate to join the Operations Team. You will help onboard new team members and enhance processes to support rapid growth and outstanding employee experiences.

You will oversee day-to-day UK office operations, manage scheduling, supplies, vendor relations, and event logistics, ensuring a well-functioning and cohesive workplace. This role offers exposure to HR initiatives, cross-functional collaboration, and the chance to shape People Operations as

Qualifications

• Proven background in leading and executing core, day-to-day office operations.
• Experience designing onboarding procedures and vendor relationships to scale.
• Strong communication and attention to detail in fast-growth settings.
• Comfort with operational systems and process automation (preferred).

Responsibilities

• Oversee day-to-day UK office operations including scheduling and supplies.
• Support onboarding to ensure new hires are set up in all systems.
• Organise events and logistics to promote team cohesion and morale.
• Contribute to HR initiatives and projects across the broader team.

Skills

Highly organised

Cross-functional collaboration

Problem solving

Communication

Tools

Ticketing software

HRIS

CRM platforms

Job description

About Us

Encord is the universal data layer for AI that helps 300+ AI teams train and run models on the right data. Our platform indexes, curates, annotates, and evaluates data across the full AI lifecycle, from development through production.

Trusted by Woven by Toyota, AXA, UiPath, Zipline, and more. We're an ambitious team of 100+ working at the frontier of AI and have raised $60M in Series C funding from Wellington Management, CRV, Next47 and Y Combinator.

The role

We are looking for a driven Operations Associate to join our team. In this pivotal role within the Encord Operations Team, you will be instrumental in onboarding new team members and enhancing existing processes to help us achieve our collective goals. This is a unique opportunity to influence the People Operations function at a fast-growing global company while helping build outstanding employee experiences. Your contributions will play a crucial role in fostering a collaborative and efficient environment.

What you'll do

• Oversee day-to-day office operations in our UK office, including scheduling, office management, and office supplies procurement to ensure a well-functioning and efficient workplace.
• Support the onboarding process, including ensuring new team members are set up on all our systems and processes are operational for success
• Organise and manage company events and socials, ensuring all logistics are handled smoothly and the events promote team cohesion and morale.
• Contribute to key HR initiatives and special projects as they arise and provide comprehensive operational assistance across the broader team.

Who we’re looking for

• Highly organised, with ability to manage multiple work priorities while delivering operations solutions at a high-growth pace.
• Ability to build positive working relationships with cross-functional teams in a company.
• Ability to problem solve and come up with innovative solutions to problems.

Experience requirements

• Proven background in leading and executing core, day-to-day office operations.
• Demonstrated track record of designing and establishing baseline systems (including onboarding procedures, relationships with new vendors, and handling compliance items) from the ground up to support rapid organizational scale.
• A strong ability to oversee multiple operational initiatives concurrently, such as: office moves, corporate gatherings, or event logistics, with exceptional attention to detail and clear, effective communication.
• Comfort with core operational systems (e.g., ticketing software, HRIS, or CRM platforms) and hands-on experience streamlining routine processes through automation (preferred but not required).

What We Offer:

• Competitive salary and equity in a hyper-growth business.
• Strong in-person culture: our team is in the office 4+ days a week.
• 25 days annual leave + UK public holidays.
• Free lunch everyday in the office.
• Annual learning & development budget.
• Monthly socials & bi-annual team offsites.
• Room to grow into anything you choose to, we’ll be growing insanely fast over the next 24 months and you'll have all the opportunities for growth as you can handle.

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