Operations Assistant - Reception

David Lloyd Clubs; Cheadle; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Free Club Membership for you and your

50% Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Personal Training

Wagestream App

Benefits Suite

Job summary

David Lloyd Clubs in Cheadle is seeking a welcoming Receptionist to deliver premium member service at the front desk. You will greet members, answer queries, and handle bookings both face to face and by phone, while keeping the reception area neat and aligned with brand standards.

The role requires a customer‑service mindset, teamwork, and the ability to thrive in a fast‑paced environment. You’ll join a vibrant team committed to inclusivity and member wellbeing, with opportunities for career

Qualifications

• Experience in customer service roles.
• Strong communication and teamwork skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Welcome members and guests at the front desk.
• Handle queries and bookings face-to-face and by telephone.
• Maintain a clean, presentable reception area in line with brand standards.

Skills

Customer service

Team player

Communication

Fast-paced environment

Job description

Would you like to join Europe’s leading premium health and wellness group?

Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Receptionist to join our team!

As a Receptionist, you will welcome our members and provide a premium experience by managing their queries and bookings both face to face and by telephone, all whilst keeping the reception area clean, tidy, and presented to brand standards.

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks:

• Free Club Membership for you and your family!
• 50% Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App : Get paid on demand!
• Access to our Benefits Suite.

About you:

As a Receptionist, we are looking for someone who:

• Has an overall passion for customer service
• A team player, with strong communication and collaboration skills
• Ability to work in a fast-paced environment

Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!

Cheadle