Operations Assistant for Education & Admin Support

East Kent College; Broadstairs; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

24 days holiday

Flexible personal leave

Discounts & perks

Wellbeing and health support

Competitive pension scheme

Job summary

East Kent Colleges Group is seeking an Operations Assistant to support the Operations Manager at Broadstairs college. The role involves handling calls and emails, assisting with queries from learners and employers, and maintaining accurate records with relevant software.

The ideal candidate will be highly organized, experienced in administration, and able to manage multiple priorities to meet deadlines. The role is based at Broadstairs and forms part of EKC Group’s operations team.

Qualifications

• Recent experience in administrative or funding roles within FE or private training.
• Ability to manage competing priorities and meet tight deadlines.
• Experience handling calls, emails and maintaining accurate records.

Responsibilities

• Answer telephone calls, respond to emails, and route queries to the team.
• Support with record-keeping using relevant software.
• Assist the Operations Manager to deliver an efficient service.
• Support learners, employers and college staff as required.

Skills

Administrative support

Customer service

Data entry

Education

FE/funding experience

Tools

MS Office

Job description

East Kent Colleges Group is seeking an Operations Assistant to support the Operations Manager at Broadstairs college. The role involves handling calls and emails, assisting with queries from learners and employers, and maintaining accurate records with relevant software.

The ideal candidate will be highly organized, experienced in administration, and able to manage multiple priorities to meet deadlines. The role is based at Broadstairs and forms part of EKC Group’s operations team.