Operations Assistant

North Yorkshire Council; Selby; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Local government pension scheme 15.1%

Salary sacrifice schemes

Employee discount benefits including购物

Travel loans

Health Assured – wellbeing support

Job summary

North Yorkshire Council invites applications for an Operations Assistant based in the Selby Operations Office. This fixed-term role is 37 hours per week and requires a valid UK driving licence.

It supports the day-to-day transport operations, ensuring safe and reliable services across North Yorkshire. Ideal candidates will assist with fleet coordination, respond to transport requests, and manage incidents to maintain service delivery.

Qualifications

• Full UK Driving Licence is essential.
• Enhanced DBS background check required due to access to vulnerable service users.

Responsibilities

• Assist the Operations Officer with day-to-day operational duties for Safe, Reliable and Cost-Effective transport in the Selby area.
• Coordinate vehicle readiness for maintenance inspections, MOTs, repairs and liaise with Fleet Management and contractors as needed.
• Respond to unexpected events by providing practical solutions to maintain service delivery during absences, breakdowns or delays.
• Remain calm and effective under pressure, showing resilience when handling operational setbacks.

Skills

Full UK Driving Licence

Job description

The Integrated Passenger Transport Operations Team is responsible for the safe and efficient use of over one hundred minibuses used to transport people in North Yorkshire.The team comprises approximately 340 Drivers and Passenger assistants that operate at locations throughout North Yorkshire.

The transport provided enables people to access day centres, learning opportunities, supported employment and other meaningful activities in our community. The Team also provides several Local Bus Services throughout the County.

We are looking for an Operations Assistant for the Selby based Operations Office. This post is a Fixed Term position at 37 Hours per week and is based in Selby.

It is essential you have a full UK Driving License for this post.

The role

The main function of this post is to support the Operations Officer with the day-to-day operational duties regarding the Safe, Reliable and Cost Effective Operation of Integrated Passenger Transport in the Selby area.

• Assisting the Operations Officer in responding to transport requests from colleagues in Integrated Passenger Transport and customers requesting trips.
• Coordinatethe arrangements to ensure timely presentation of vehicles for maintenance inspections, MOT’s, repairs and helping with breakdowns, linking up with the NYC Fleet Management Team and also NY Highways or other contractors as required.
• Respond to unforeseen events by providing solutions to ensure service delivery is continued, for example, responding to staff absences, vehicle breakdowns and traffic delays to guarantee an uninterrupted service
• Stay calm and effective under pressure, maintaining resilience when handling operational setbacks with adaptability and a problem-solving mindset

This post involves access to vulnerable service users and if you were offered the position, you would be required to undergo an Enhanced DBS (Disclosure and Barring Service) background check.

What can we offer you?

In addition to your salary, we offer a range of great benefits to help you financially and make life a bit easier:

• A local government pension scheme with 15.1% employer contribution
• Salary sacrifice schemes
• Employee discount benefits including shopping, supermarkets, gym discounts and more!
• Travel loans
• Health Assured – confidential help and support for your wellbeing

Click on our Total Rewards Brochure at the bottom of this advert to see the full range of benefits.

Key documents

Job Description

Total Rewards Brochure

Key dates

Closing date: 16 August 2026

Interview date: week commencing 17 August 2026

Venue for interview: Area 7 Selby

Enhanced Level DBS Disclosure is required for appointment to this post.