Operations Assistant

Forest Holidays; Kings Clipstone; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Generous holiday allowance

Performance-based bonuses

Enhanced parental leave

Long service awards

Health & well being platform

Pension scheme

Volunteer days

Subsidised meals

Life assurance

Wellbeing events & activities

Staff discounts

Job summary

Forest Holidays is seeking an Operations Assistant at Sherwood Forest to help keep cabins pristine and ready for guests. You will join a small, collaborative team in a woodland environment, performing hands-on maintenance and guest-focused tasks across a 3,300-acre site.

The role offers a part-time schedule (24 hours across 3 days per week, including Mondays and Fridays) with some evenings and weekends required.

Qualifications

• Must be able to work outdoors in all weather conditions.
• Some previous experience in a similar role.
• Full clean UK driving licence is required.

Responsibilities

• Keep cabins clean and well maintained for guest arrivals.
• Perform general maintenance tasks and use basic tools.
• Carry out daily tasks promptly with attention to detail.
• Deliver excellent customer service and uphold brand standards.
• Ensure facilities are safe and ready for guests at check-in.

Skills

Teamwork

Outdoor work

Attention to detail

Customer service

Driving license

Tools

Basic tools

Job description

Join us where the legend of Robin Hood lives on among the pines of Sherwood Forest

• Location: Sherwood Forest (Edwinstowe)
• Salary: £12.71 per hour
• Working Hours: Part-time, 24 hours.
• Days of Work: 3 out of 7, to includes Mondays and Fridays every week. Some evenings and weekends are also required.

We have an exciting opportunity for an Operations Assistant to join our lovely team at Sherwood Forest.

Be a part of creating special escapes in one of the UK’s most iconic woodland locations, developing your skills while ensuring our cabins are beautifully prepared for every guest. Our cabins are dotted among the statuesque pines of Sherwood Forest, almost hidden from view. Here, where the legend of Robin Hood was born, you can immerse yourself in the great outdoors across 3,300 acres of magnificent woodland, a truly magical setting to work and grow.

About the Operations Assistant Role

As our Operations Assistant, you’ll be at the heart of keeping our Forest location running smoothly behind the scenes. From maintaining our cabins to ensuring every facility is in top condition, your work plays a vital role in creating a seamless and enjoyable stay for every guest.

Set within a peaceful woodland environment, this role offers a refreshing alternative to typical maintenance positions. You’ll enjoy a balanced work schedule while working outdoors and as part of a supportive team, all while contributing to the unique Forest Holidays experience.

You’ll take a hands‑on approach to a variety of operational tasks, ensuring everything is safe, functional, and ready for guests to enjoy from the moment they arrive.

Your Responsibilities

• Ensuring hot tubs are in perfect working order every day for our guests.
• Completing general maintenance tasks, including using tools, fixing machinery, and decorating (basic knowledge desirable).
• Paying attention to the little details and delivering daily tasks in a timely and competent manner.
• Taking pride in delivering exceptional customer service.
• Following brand standards to ensure every guest experiences the Forest Feeling from the moment they step into their cabin

What Are We Looking For?

Our ideal Operations Assistant will be a dynamic individual who applies a can‑do attitude to solve any issues that may arise on location. You will be a team player, capable of building good working relationships with colleagues. A love for the outdoors is essential as these tasks need completing rain or shine every day of the year.

We’re looking for someone with

• A positive, can‑do attitude and a strong work ethic.
• The ability to work well in a team and communicate effectively with colleagues.
• Great attention to detail, ensuring high cleanliness standards are met.
• Some previous experience in a similar role.
• A willingness to work outdoors in a natural setting, whatever the weather.
• A full clean UK driving license.

Who Are Forest Holidays

We’re a team of 800 people, caring for UK forests and creating unique stays in nature where guests can truly switch off and reconnect. If you’re looking for a career where you can make a real difference, and be part of something meaningful, you've found the right place

Why Join Us

As a valued member of our team, you’ll enjoy a range of fantastic benefits, including:

• Generous holiday allowance - Take the time you need to recharge
• Performance-based bonuses - Earn a 5% bonus (paid quarterly) when customer service targets are met
• Enhanced parental leave - (24 weeks maternity, 3 weeks paternity at full pay).
• Long service awards and company events - Celebrate success with your team
• Access to our health & well being platform - Providing you with tools, resources and support to help you feel your best
• Pension scheme - Secure your future with our company pension
• Two paid days to volunteer - Give back to a cause you care about
• Subsidised meals - Discounted food when working on location
• Health cash plan & life assurance - Covered by the company to keep you protected
• Wellbeing events & activities - Focus on your mental and physical wellness
• Save on breaks - Discounted and last‑minute stays at Forest Holidays and Sykes Cottages for you, your friends & family.
• Hundreds of discounts - Save on top brands across the UK

Pay Rates for Aged 16 and 17

16 years: £8.00 per hour

17 years: £10.85 per hour

Reasonable Adjustments

We’re all about diversity, inclusion, and bringing your authentic self to work. Need adjustments for the recruitment process? Just ask, our team is happy to help.