Operations and Planning Coordinator

London Town Cabins; Baldock; On-site; GBP 27,000 - 28,000; Full time

Benefits offered by this job

Training plan

IOSH Managing Safely qualification

Pension

Employee assistance programme

On-site parking

Job summary

London Town Cabins designs and builds bespoke garden rooms for homes and schools in London and the South East. Based just outside Baldock, the company offers training and real responsibility from day one as you support client design, planning submissions, and handovers to production.

The role includes structuring projects, keeping plan records, improving processes, and maintaining the WordPress site with updates. A full UK driving licence is required.

Qualifications

• Curious and organised person, no prior construction/design experience required.
• We will teach software and processes and give real responsibility from day one.
• Must hold a full UK driving licence and have own transport.

Responsibilities

• Guide clients from yes to build and issue the first invoice.

Skills

Organised

Client communication

Tech-savvy

Ownership

SketchUp

Education

Degree welcomed

Tools

SketchUp

CAD

Monday.com

WordPress

Elementor

Job description

London Town Cabins · Clothall Bury, Baldock SG7 6RJ · Full-time · £27,000–£28,000, rising to £30,000 after a successful six-month review

We design and build bespoke garden rooms for homes and schools across London and the South East. We have installed more than 300 since 2018. We are a team of 8, working from our workshop and showroom just outside Baldock. See our work at londontowncabins.co.uk.

We are looking for a curious, organised person who likes to own their work and see it through. You do not need experience in construction or design. We will teach you the software and the process, and give you real responsibility from day one.

What you will do

• Guide clients from "yes" to build. You will finalise the design and specification, issue the first invoice, and make sure every client knows what happens next.
• Prepare and submit planning applications. You will draw site plans and elevations in SketchUp and submit them through the Planning Portal. Then you will see each application through to a decision with the council.
• Hand projects over to the production team. You will work alongside our Projects Coordinator, so the workshop and install team have everything they need.
• Run our health and safety system. That means keeping records, reviews and inspections up to date with support from our advisers. We will fund your IOSH Managing Safely training.
• Improve how we work. You will help us get more out of Monday.com and Quotient, and automate the repetitive parts.
• Look after our website. Keep our WordPress site fresh with new project photos, price lists and page updates, built in Elementor. You will make small improvements over time, and we will train you.

What you will learn in your first six months

SketchUp to planning-drawing standard, the planning application process, client onboarding, project handover, and editing and improving our WordPress website. Health and safety management comes with a recognised qualification. Our current team learned SketchUp quickly, and you will too.

About you

• You are well organised, write clear emails, and are comfortable talking to clients.
• You are comfortable with technology and enjoy learning new tools.
• You take ownership: you notice what needs doing and get on with it.
• A degree is welcome but not required. Any experience with SketchUp, CAD, Monday.com, WordPress or Elementor is a bonus. Even a little is helpful, and we will help you build on it.
• You must hold a full UK driving licence and have your own transport, because no public transport serves our site.

What we offer

• A clear six-month training plan and a pay review at the end of it
• Funded IOSH Managing Safely qualification
• Company pension, an employee assistance programme and free on-site parking
• A small, friendly team where your work makes a visible difference