Operations and Key Initiatives Lead

Pfizer Inc.; Loose; On-site; GBP 120,000 - 180,000; Full time

Job summary

Pfizer Inc. in the United Kingdom seeks a Director, Operations and Key Initiatives Lead to orchestrate studio operations, onboarding, resourcing, vendor management, and to drive cross-pillar initiatives across leadership reviews and major events.

You will shield teams from admin burden, communicate plans and risks, foster a productive environment, line-manage the Sr. Manager, Product & Studio Operations, and coordinate with finance, HR, and governance to keep hiring and funding on track.

Qualifications

• Proven experience leading operations and complex initiatives in a digital or consulting environment.
• Strong judgment in navigating senior leadership dynamics.
• Exceptional communication skills, both written and verbal.

Responsibilities

• Own Studio Operations: manage operating rhythm, onboarding, resourcing logistics, and vendor management.
• Lead Cross-Pillar Initiatives spanning across pillars, including leadership reviews and major events.
• Shield the team: translate senior leadership requests into actionable responses, reducing admin burden.
• Communicate effectively: provide concise updates on plans, risks, and decisions.
• Foster a productive environment with a lean operating cadence and fewer unnecessary meetings.

Skills

Strategic leadership

Operations management

Vendor management

Cross-functional leadership

Budgeting & forecasting

Education

Bachelor's degree in Business/Operations

MBA or equivalent

Job description

Join Pfizer: Where Breakthroughs Change LivesAt Pfizer, our mission is clear: we strive for breakthroughs that transform patients' lives. Our dedicated colleagues around the globe work collaboratively to make a real difference, touching millions of lives every day. We invite you to be part of this incredible journey as our Director, Operations and Key Initiatives Lead.

Your Role:

• Own Studio Operations: Manage the operating rhythm, onboarding, resourcing logistics, and vendor management, allowing our makers to thrive.
• Lead Cross-Pillar Initiatives: Drive studio-level initiatives that span across various pillars, including leadership reviews and major events.
• Shield the Team: Translate Digital Leadership Team requests into actionable responses, minimizing administrative burdens on product and engineering teams.
• Communicate Effectively: Own the studio's external narrative, providing concise updates on plans, risks, and decisions.
• Foster a Productive Environment: Create a light operating cadence that enhances collaboration and eliminates unnecessary meetings.
• Manage Talent: Line-manage the Sr. Manager, Product & Studio Operations, setting high standards for administration and logistics.
• Coordinate Dependencies: Work closely with finance, HR, and governance to ensure smooth hiring and funding processes.
• Identify Conflicts: Spot and address portfolio-level conflicts early, providing recommendations for resolution.
• Model Studio Culture: Promote a culture of pace, candor, and respect for craft in enterprise settings.

What You Bring:

Basic Qualifications: Bachelor's degree in Business, Operations, Technology, or a related field.

• Proven experience in leading operations and complex initiatives in a digital or consulting environment.
• Strong judgment in navigating senior leadership dynamics.
• Exceptional communication skills, both written and verbal.
• Experience in managing team operations, budgets, and timelines effectively.
• Comfort with ambiguity and organizational change.
• Ability to lead operations while engaging in hands-on initiatives.

Preferred Qualifications:

MBA or equivalent.

• Experience in chief-of-staff roles, studio operations, or digital program leadership.
• Background in healthcare, pharma, or regulated industries.
• Familiarity with product organizations and management consulting experience is a plus.

Working Conditions:

This role requires occasional travel to Pfizer offices and vendor locations. Initiative work may also involve off-hours around leadership deadlines.

Why Pfizer?

At Pfizer, we are committed to a patient-centric culture guided by our core values: courage, joy, equity, and excellence. Our digital transformation strategy is a bold step towards enhancing health outcomes and the patient experience through innovative solutions.

Flexibility and Inclusion

We believe in fostering a flexible workplace culture that promotes work-life harmony and attracts top talent. We celebrate diversity and inclusivity, recognizing that our strength lies in our varied perspectives.

Disability Confident Employer

We are proud to be a Disability Confident Employer, committed to supporting all applicants and employees. Your unique abilities are valued here, and we are dedicated to making reasonable adjustments to support your career journey with us.

Ready to make a difference? Your journey with Pfizer starts here!