Operations and Delivery Coordinator

Skills for Care; City Of London; Remote; GBP 38,000 - 46,000; Full time

Job summary

Skills for Care is seeking an Operations and Delivery Coordinator to support the Sector Hub contract from a home-based setup with travel to London and surrounding areas as needed. The role is 36 hours per week on a fixed-term basis until 31 March 2029, with responsibilities across coordinating projects, KPI reporting and stakeholder engagement.

The postholder will work with internal teams, external partners and the People Team to ensure milestones are met and delivery remains responsive to

Responsibilities

• Coordinate project and pilot activity across London, monitoring outcomes and delivering successful results.
• Support contract management by building KPI reporting processes and the contract risk register.
• Liaise with external stakeholders, employers and internal teams to achieve milestones and resolve issues.
• Build processes and systems to support Sector Hub activity and delivery.
• Organise networks, events or meetings; analyze information and support data management and reporting.

Job description

Job Title: Operations and Delivery Coordinator

Hours: Full Time, 36 hours per week

Job Status: Fixed Term, funding available until 31 March 2029

Location: Home-based, with expectation of travel to London/Surrounding areas as required

Salary: £41,957.29 per annum (FTE)

Closing Date: Friday 13th November 2026 at 11:59 pm (Applications will be reviewed regularly and the advert may close early if sufficient applications are received, therefore candidates are encouraged to apply early!)

Interview Date(s): expected Monday 23 November 2026 onwards

Skills for Care is the only national charity focussed on building a stronger workforce for the quality care we all need. We work with employers, Government, and partners to ensure social care has the right people, skills, and support required to deliver the highest quality care and support, now and in the future. We respond and adapt to the emerging trends and needs within social care, using data and evidence to drive forward widescale change. We provide best practice, tools, resources, and intelligence to support workforce recruitment, capabilities, and culture.

Find out more by taking a look at .

Skills for Care have been awarded the contract to support the new Greater London Authority Sector Talent Board to deliver a new Sector Talent Hub. This is a key part of the Mayor of London’s Growth Plan and Inclusive Talent Strategy and the priority is to play a central role in delivering the Local Skills Improvement Plan across London. The Hub’s role will be to support the Sector Talent Board and serve as a central point for employers seeking to engage in the talent system, coordinate delivery of recruitment, retention and skills projects and to coordinate strategic level talent pipeline opportunities. The aim is that an employer-driven ecosystem develops which enables employers to access the skilled workforce they need and create high quality career-pathways for Londoners in adult social care.

This role is part of a small team delivering this contract over the next three years. As the Operations and Delivery Coordinator your role is pivotal in supporting the team to develop and deliver a sector hub, ensuring it meets contract requirements and employer needs, is accessible to the sector and is responsive. This role is also key to supporting the secretariat function of the Sector Talent Board. The post holder will support the team by providing on-going co-ordination and support to underpin our programme of delivery.

This includes;

• Working closely with internal teams to effectively co-ordinate project and pilot activity across London including monitoring and delivering successful outcomes.
• Support the “Lead” on all contract management requirements – to include building KPI reporting processes and documents and co-ordination of the contractual risk register.
• Liaising with external stakeholders, employers and Skills for Care corporate departments and area teams to ensure that activity achieves contract milestones and problems/issues are identified and resolved.
• Build processes and systems to support the effective and successful delivery of all Sector Hub activity.
• Supporting the set up and preparation for delivery of contract activity including organising and setting up networks, events or meetings; analysis and review of information collected during engagement activity, data management, updating digital communications and information through to the conclusion of contract and report writing.

At Skills for Care, we are committed to creating a culture of Belonging, where all of our People are able to contribute to their full potential. All our People are expected to contribute towards the achievement of our aspirations for equality, equity, diversity and inclusion. To find out more please check our (https://(url removed)/About-us/Equality-diversity-and-inclusion/Equality-diversity-and-inclusion.aspx).

At Skills for Care, we want our People to be representative of the society we support, this includes all equality characteristics such as age, ethnicity, disability, sexual orientation, gender reassignment, religion or belief. This lived experience from a diverse group of people helps us with all the work that we do and ultimately supports the social care sector to provide the best quality care. We encourage applications from, but not limited to, people from minoritised ethnic backgrounds, people who identify as LGBTQ+ and people with disabilities.

Candidates will always be selected based on experience and potential.

Information about reasonable adjustments

We want all applicants to be able to fully participate in our selection processes. We welcome requests for adjustments to our recruitment and selection processes from applicants with disabilities, impairments, or health conditions, and will always consider support available in the recruitment process.

Please contact our People Team via email ((url removed)) to discuss any adjustments that you may need