Operations and Admin Support

Associated British Ports; Ayr; Hybrid; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Pension from day one

Private healthcare

Employee Assistance Program

Staff discounts

Training academy

Job summary

Associated British Ports (ABP) is seeking an organized Port Office Support professional to provide administrative support to port operations and management teams. The role emphasises accurate stock control, billing, and reporting, with exposure to weighbridge processes and customer enquiries.

You will work within a busy operational environment, build positive relationships, and deliver excellent service while using SAP and other systems to streamline day-to-day activities.

Qualifications

• Strong IT skills with a working knowledge of Microsoft Office applications.
• Excellent written and verbal communication skills.
• Strong organisational skills with the ability to prioritise tasks effectively.
• Ability to build positive working relationships with colleagues and management.
• Self-motivated with the ability to work independently and as part of a team.
• Customer-focused approach with a commitment to delivering excellent service.
• Previous experience within a supply chain, logistics, transport, or operational environment.

Responsibilities

• Deliver administrative support to port operations and management teams.
• Maintain accurate stock control and business records.
• Support weighbridge, billing and reporting activities.
• Handle customer enquiries and telephone communications.
• Manage employee and payroll-related administration.
• Use SAP and other systems to support day-to-day port operations.
• Assist with general office and business support activities as required.

Skills

Microsoft Office

Written & verbal communication

Organisational skills

Relationship building

Independent & team work

Customer service

Supply chain experience

Tools

SAP

Job description

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We’re the UK's largest ports operator with a network of 21 ports around Britain. We handle around one quarter of the UK's seaborne trade and contribute £7.5 billion to our economy every year.

It’s a story we’re proud of but it doesn’t end there. We’re transforming our business and embracing the future.We offer a vast range of roles spanning the UK, all rooted in a culture that welcomes diversity, fosters talent, encourages internal movement and progression, and places safety as our number one priority.

Why should you work for ABP?

• Have the chance to make a difference in a business critical to UK trade.
• Work within an exciting, innovative, growing business.
• You can thrive in an inclusive environment where every individual can be themselves and feel respected
• Receive a competitive salary and benefits package
• Get support for training, personal development, and further education
• Benefit from support and engagement through dedicated management and leadership

This is an excellent opportunity for someone who enjoys a varied administrative role, thrives in a busy operational environment, and takes pride in delivering excellent customer service and accurate reporting.

What You'll Be Doing

As part of the Port Office Support team, you'll play a key role in supporting port operations through efficient administration and stock control activities. Your responsibilities will include:

• Deliver administrative support to port operations and management teams
• Maintain accurate stock control and business records
• Support weighbridge, billing and reporting activities
• Handle customer enquiries and telephone communications
• Manage employee and payroll-related administration
• Use SAP and other systems to support day-to-day port operations
• Assist with general office and business support activities as required

What We're Looking For

Essential Skills & Experience

• Strong IT skills with a good working knowledge of Microsoft Office applications
• Excellent written and verbal communication skills
• Strong organisational skills with the ability to prioritise tasks effectively
• Ability to build positive working relationships with colleagues and management
• Self-motivated with the ability to work independently and as part of a team
• Customer-focused approach with a commitment to delivering excellent service
• Previous experience within a supply chain, logistics, transport, or operational environment

We offer a competitive salary, contributory pension from day one (Starting at 3% employee contribution with 5% company match), private healthcare, access to our Employee Assistance Program, wide range of discounts and cash back with high street and online retailers. We offer an inclusive work environment with an in-house training academy which offers ongoing opportunities to develop your skills.

Want to see what it’s like to work for the UK’s largest port operator? Our virtual work experience programme gives you an inside look at trade, sustainability, safety, and careers in one of the UK’s most vital indutries-https://www.talentxp.co.uk/track/e2e029cd

Additional Information:

When joining ABP you will find an environment that is both welcoming and challenging. We reward our employees well and offer a generous remuneration package, employer pension, private health insurance and a range of other benefits.

Please note that ABP undertake random screening for substance abuse and operate a zero-tolerance policy. A medical will be required before starting this position also.

We are an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of their background, which helps us to provide a diverse and inclusive working environment.

Job Segment: Logistics, Supply Chain, Operations Manager, Supply, Operations