Operations Analyst / Junior Project Manager - Insurance

Enterprise Solutions from Michael Page; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Hybrid working

Job summary

Enterprise Solutions is hiring a Operations Analyst / Junior Project Manager in London Market to support the operations function and strategic transformation across business areas.

You'll work with Operations, Underwriting, Finance, IT, and Change teams to drive reporting, data quality, and process improvements, with exposure to Power BI and automation.

The role offers a practical path across operations, business analysis, and project delivery in a collaborative, hybrid environment.

Qualifications

• London Market insurance sector experience is required.
• Background in Operations, Business Analysis, Project Management, Change, or Process Improvement.
• Experience producing management information, reporting, and performance analysis.
• Strong analytical and problem-solving capabilities.
• Excellent stakeholder management and communication skills.
• Advanced Microsoft Excel skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience supporting operational improvement or transformation initiatives.
• Exposure to Power BI, Power Automate, Agile, Prince2, Lean Six Sigma is advantageous.

Responsibilities

• Support the delivery of operational services across the London Market business.
• Monitor operational KPIs, identify trends, and recommend improvements.
• Produce management information packs, operational reporting, and performance analysis.
• Support governance activities, process controls, and issue resolution initiatives.
• Lead smaller operational improvement and business change projects.
• Support larger transformation programmes as a workstream lead.
• Create and maintain project plans, RAID logs, status reports, and stakeholder updates.
• Facilitate workshops, gather business requirements, and document processes.
• Review and enhance reporting processes, dashboards, and management information.
• Work with stakeholders to improve data quality, reporting accuracy, and operational insights.
• Identify opportunities for automation and support implementation of technology-enabled solutions.
• Drive continuous improvement initiatives focused on operational efficiency and best practice.

Skills

Analytical thinking

Stakeholder management

Management reporting

Excel proficiency

Tools

Power BI

Power Automate

Agile

Prince2

Lean Six Sigma

Job description

We're hiring! Join a leading global insurance organisation as a Operations Analyst / Junior Project Manager, supporting a high-profile Operations function within a dynamic London Market environment.

This is an exciting opportunity for someone with London Market insurance experience who is looking to broaden their exposure across operations, business change, project delivery, reporting, and process improvement. Working closely with Operations, Underwriting, Finance, IT, and Change teams, you'll play a key role in driving operational excellence and supporting strategic transformation initiatives across the business.

What You'll Be Doing

• Support the delivery of operational services across the London Market business
• Monitor operational KPIs, identify trends, and recommend improvements
• Produce management information packs, operational reporting, and performance analysis
• Support governance activities, process controls, and issue resolution initiatives
• Lead smaller operational improvement and business change projects
• Support larger transformation programmes as a workstream lead
• Create and maintain project plans, RAID logs, status reports, and stakeholder updates
• Facilitate workshops, gather business requirements, and document processes
• Review and enhance reporting processes, dashboards, and management information
• Work with stakeholders to improve data quality, reporting accuracy, and operational insights
• Identify opportunities for automation and support implementation of technology-enabled solutions
• Drive continuous improvement initiatives focused on operational efficiency and best practice

What You'll Bring

• Experience within the London Market insurance sector
• Background in Operations, Business Analysis, Project Management, Change, or Process Improvement roles
• Experience producing management information, reporting, and performance analysis
• Strong analytical and problem-solving capabilities
• Excellent stakeholder management and communication skills
• Advanced Microsoft Excel skills
• Ability to manage multiple priorities within a fast-paced environment
• Strong attention to detail and organisational skills
• Experience supporting operational improvement or transformation initiatives
• Exposure to Power BI, Power Automate, Agile, Prince2, Lean Six Sigma, or similar methodologies would be advantageous

Why This Role?

• Join a globally recognised insurance organisation
• Gain exposure to operational strategy, business transformation, and project delivery
• Work with senior stakeholders across Operations, Underwriting, Finance, IT, and Change functions
• Develop expertise in reporting, automation, process improvement, and operational excellence
• Contribute to high-impact initiatives that support business growth and efficiency
• Be part of a collaborative and forward-thinking team environment
• Sector: Insurance / London Market
• Experience: Operations, Business Analysis, Project Management, Change, MI Reporting, Process Improvement

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