Operations Analyst

Greenstar; Manchester; On-site; GBP 32,000 - 48,000; Full time

Job summary

Panda is seeking an Operations Analyst to turn operational data into clear, meaningful insight that supports better decisions across our waste management operations (transportation / logistics). You’ll extract and combine data from internal systems, analyse business performance and present your findings in a way that is easy for non-technical stakeholders to understand.

Working closely with operational teams and managers, you’ll help identify trends, highlight opportunities for improvement and

Qualifications

• Previous experience in an analytical or data-focused role.
• Experience in Logistics/Transportation is beneficial.
• Advanced Excel skills and handling large datasets.

Responsibilities

• Extract, consolidate and analyse data from internal systems.
• Identify trends and performance issues in large datasets.
• Translate complex information into clear reports for non-technical stakeholders.
• Collaborate with managers and operational teams to understand reporting needs.
• Provide analysis to support operational, financial and strategic decisions.
• Combine information from different systems for a complete view of performance.
• Respond to ad hoc requests with evidence-based answers.
• Highlight areas to improve performance, efficiency or service delivery.
• Contribute to developing reporting and analytical capabilities across the department.

Skills

Advanced Excel

Power BI

Analytical skills

Non-technical communication

Time management

Logistics knowledge

Tools

Excel

Power BI

Job description

Operations Analyst

About The Role

Operations Analyst

Reporting to: Logistics Excellence Manager

The Role

As our Operations Analyst, you’ll turn operational data into clear, meaningful insight that supports better decisions across our waste management operations (transportation / logistics). You’ll extract and combine data from internal systems, analyse business performance and present your findings in a way that is easy for non-technical stakeholders to understand. Working closely with operational teams and managers, you’ll help identify trends, highlight opportunities for improvement and provide evidence-based answers to key business questions. This is a hands‑on, data‑focused role for someone who enjoys working with numbers and can connect analysis to real operational and commercial outcomes. Joining Panda at an important stage of growth, you’ll help us move from data to insight—and from insight to action.

What You’ll Be Doing

• Extracting, consolidating and analysing data from internal business systems
• Working with large operational datasets to identify trends, patterns and performance issues
• Translating complex information into clear and concise reports for non-technical stakeholders
• Working with managers and operational teams to understand their reporting and information needs
• Providing analysis to support operational, financial and strategic decision-making
• Combining information from different systems to create a complete view of business performance
• Responding to ad hoc requests and providing clear, evidence-based answers to business questions
• Highlighting areas where performance, efficiency or service delivery could be improved
• Contributing to the continued development of reporting and analytical capabilities across the department

What We’re Looking For

• Previous experience in an Analytical or similar data-focused role
• Experience in Logistics / Transportation (waste industry experience could be beneficial)
• Strong analytical and problem-solving skills
• Advanced Excel skills, including formulas, pivot tables and working with large datasets
• Experience using Power BI or another business intelligence or reporting platform
• The ability to explain data and findings clearly to a non-technical audience
• Strong organisational and time‑management skills
• The ability to prioritise competing requests and adapt in a fast‑paced environment
• A positive, collaborative approach and a willingness to support continuous improvement
• Commercial awareness and an understanding that effective analysis should lead to better business decisions

It Would Be an Advantage If You Have

• Experience analysing large operational datasets
• An understanding of customer service standards and service‑level expectations
• Basic knowledge of health and safety requirements within a transport or depot environment

About You

About Us

We’re in the business of waste management but that doesn’t just mean collecting bins. Behind every collection is a passionate team of people finding smarter, safer, and more sustainable ways to recycle and repurpose materials that would otherwise go to waste.

Over the past 30 years, Panda has grown into a leading resource recovery business, bringing together almost 3,000 people across multiple brands, united by a shared vision and strong values. While our operations are diverse, our purpose is clear: to protect our people, support our customers, and create positive impact for the communities and environments we serve.

At Panda, people are at the heart of everything we do. We work as one team, combining different skills, experiences, and perspectives to achieve shared goals. We care for each other’s wellbeing, encourage development, and support growth because we know we’re stronger together.

We expect excellence in how we operate. High standards, bold thinking, and continuous improvement drive our passion for innovation. We challenge the ordinary, put safety first, and embrace new ideas while delivering practical, cost‑effective solutions that move our business forward.

We own what we do. From day‑to‑day tasks to major projects, we take pride in our work and responsibility for the outcome. We don’t walk past problems we address them together. Our expertise, reliability, and care reflect who we are and the difference we make.

And above all, we act with trust and integrity. Trust is built through open communication, honesty, and accountability. It allows us to move quickly, make confident decisions, and deliver results — knowing our people are empowered to do the right thing.

Our journey depends on talented, committed people who want to make an impact.

Take the first step and join us on the journey.

Panda is committed to attracting and retaining a skilled and diverse workforce that reflects the communities in which we operate and the people we serve. (DE&I Policy Statement)