Operations Analyst

Asda Stores Ltd; Leeds; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

This innovative firm is seeking an Operations Analyst to join a dynamic team focused on delivering actionable insights and robust reporting. The role involves collaborating with various stakeholders to ensure business performance is accurately measured and opportunities for improvement are identified. With a focus on data analysis and reporting, you will play a key role in influencing decisions on product development and customer experience. Join a collaborative environment that values growth and inclusivity, where your analytical skills will drive impactful change.

Benefits

Discretionary bonus

Pension

Colleague discounts

Wellbeing services

Inclusion networks

Parental leave policies

Qualifications

• Proven experience as a BI Analyst or Data Analyst, ideally within financial services.
• Strong skills in Power BI, SQL, and data modeling.
• Ability to interpret complex data and communicate findings clearly.

Responsibilities

• Design, develop, and maintain dashboards and reports in Power BI.
• Collaborate with business stakeholders to gather reporting requirements.
• Support strategic initiatives with timely and accurate analysis.

Skills

Power BI

SQL

Excel

Data Analysis

Python

Data Modeling

Business Process Automation

Interpersonal Skills

Problem-Solving

Education

Degree in Data Science or related field

Tools

Power Automate

Databricks

Azure

Job description

time left to apply End Date: May 20, 2025 (10 days left to apply)

job requisition id R-058287

Job Title

Operations Analyst

Location

Asda House

Employment Type

Full time

Contract Type

Permanent

Hours Per Week

37.5

Salary

Competitive salary plus benefits.

Category

Accounting

Closing Date

19 May 2025

Job Title: Operational Analyst

Location: Leeds – Hybrid working (FT – 3 days a week in Home Office)

Department: Asda Money, Mobile and Gift Card Business Unit

Reports To: Asda Money, Mobile and Gift Card Operations Manager

About Us: We are a dynamic and multifaceted business operating at the intersection of financial services, mobile networks, handsets, and gift cards. Our mission is to deliver innovative and seamless solutions to our customers while optimizing operational excellence.

Role Overview: We are seeking an analytical and organized Operational Analyst to join our team. This role will focus on delivering actionable insights and robust reporting to support data-driven decision-making across Asda Money & Mobile teams. The Analyst will work closely with stakeholders across product, operations, compliance, and finance to ensure that business performance is accurately measured, trends are understood, and opportunities for growth or improvement are identified.

Key Responsibilities:

• Data Analysis:
  • Design, develop, and maintain dashboards and reports in tools such as Power BI, ensuring data accuracy, clarity, and relevance.
  • Interpret complex data sets to identify key business insights, performance trends, and risk indicators.
  • Collaborate with business stakeholders to understand reporting needs, gather requirements, and translate them into technical solutions.
  • Partner with Data Engineering teams to ensure data pipelines, models, and sources are accurate and well-maintained.
  • Support strategic initiatives with timely and accurate analysis, influencing decisions on product development, customer experience, and financial performance.
  • Ensure all outputs comply with regulatory requirements.
  • Present findings and recommendations through dashboards, reports, and visualizations to communicate key insights to technical and non-technical audiences.

• Coordination:
  • Collaborate with cross-functional teams to ensure alignment of operational activities and reporting.
  • Serve as the main point of contact for operational and governance data inquiries, ensuring timely and accurate reporting.
  • Facilitate process improvements across business units.

Qualifications and Skills:

Not all criteria are essential – we’re looking for a strong overall fit.

• Proven experience as a BI Analyst or Data Analyst, ideally within financial services or regulated environments.
• Strong track record in retail performance tracking, including sales uplift analysis, customer insight, and drivers of commercial performance.
• Strong skills in Power BI, SQL, Excel, and data modeling. Python is desirable.
• Experience automating business processes and reporting workflows using tools such as Power Automate.
• Ability to interpret complex data and communicate findings clearly.
• Experience with cloud data platforms (e.g., Databricks, Azure, Power BI Service, Dataflows).
• Strong commercial awareness and understanding of KPIs relevant to financial services (e.g., conversion, margin, arrears).
• Familiarity with data governance, privacy, and compliance in financial settings.
• Strong interpersonal and communication skills.
• Detail-oriented with problem-solving and organizational skills.
• Ability to manage multiple priorities in a fast-paced environment.

Who you will work with:

• Product Owners, Operations, Customer Service, Compliance, Data Engineering, Third-party providers

What We Offer:

• Competitive salary and benefits
• Collaborative, inclusive environment
• Opportunities for growth

If you're passionate about turning data into action, apply now and join us to make a difference!

Additional Benefits:

• Discretionary bonus, pension, colleague discounts, wellbeing services, inclusion networks, parental leave policies

We encourage everyone to bring their true selves to work and be proud of who they are.