Operations Administrator

Adecco; Stoke-on-Trent; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

26 days holiday plus Bank Holidays

Monday to Friday working hours

Training and development opportunities

Supportive team environment

Job summary

Adecco is hiring an organised Operations Administrator in Stoke-on-Trent to support both logistics and purchasing. The role requires strong administrative skills, meticulous attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

The successful candidate will coordinate transport bookings, monitor deliveries, chase overdue orders and maintain records. You’ll also produce stock reports, support supplier administration and contribute to continuous

Qualifications

• Previous administration experience
• Strong organisational skills and attention to detail
• Excellent written and verbal communication
• Proficient in Microsoft Office (Word and Excel)
• Able to multitask and prioritise workloads effectively
• Customer-focused and professional
• Able to work independently and as part of a team

Responsibilities

• Coordinate courier, pallet, haulage and specialist transport bookings
• Track deliveries and obtain proof of delivery documentation
• Investigate delivery issues, shortages and service failures
• Liaise with customers, suppliers, transport providers and internal teams
• Maintain transport records and operational documentation
• Support logistics reporting and continuous improvement initiatives
• Produce stock replenishment and purchasing reports
• Monitor purchase orders and chase outstanding deliveries
• Support supplier administration and maintain accurate records
• Assist with inventory checks and stock management activities
• Investigate stock discrepancies and support corrective actions
• Maintain purchasing data and system information

Skills

Organisational skills

Attention to detail

Communication

Multitasking

Customer-focused

Teamwork

Independent working

Learning mindset

Administration experience

Tools

Microsoft Word

Microsoft Excel

Job description

An exciting opportunity has arisen for an organised and proactive Operations Administrator to join a busy and growing business based in Stoke-on-Trent.

This is a varied role supporting both logistics and purchasing functions, requiring excellent administration skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

Logistics

• Coordinate courier, pallet, haulage and specialist transport bookings
• Track deliveries and obtain proof of delivery documentation
• Investigate delivery issues, shortages, damages and service failures
• Liaise with customers, suppliers, transport providers and internal teams
• Maintain transport records and operational documentation
• Support logistics reporting and continuous improvement initiatives

Purchasing

• Produce stock replenishment and purchasing reports
• Monitor purchase orders and chase outstanding deliveries
• Support supplier administration and maintain accurate records
• Assist with inventory checks and stock management activities
• Investigate stock discrepancies and support corrective actions
• Maintain purchasing data and system information

About You

• Previous administration experience
• Strong organisational skills and attention to detail
• Confident communicator, both written and verbal
• Proficient in Microsoft Office, particularly Word and Excel
• Able to multitask and prioritise workloads effectively
• Proactive, reliable and eager to learn
• Customer-focused with a professional approach
• Able to work independently and as part of a team

What's on Offer?

• £25,600 per annum
• 26 days holiday plus Bank Holidays
• Monday to Friday working hours
• Supportive and collaborative team environment
• Ongoing training and development opportunities
• Long-term career progression potential

The Adecco Group UK & Ireland is an Equal Opportunities Employer.