Logistics & Purchasing Administrator

Kpi-Recruiting-Ltd; Stoke-on-Trent; On-site; GBP 16,000 - 27,000; Full time

Job summary

KPI Recruiting Ltd is recruiting for a Logistics & Purchasing Administrator to join a well-established business in Stoke-on-Trent. This role provides essential administrative support across logistics and purchasing within a busy operations environment.

You will coordinate courier bookings, track deliveries, maintain records and help improve processes while communicating with internal teams, suppliers and customers.

Qualifications

• Strong organisational and administrative abilities.
• Excellent attention to detail and accuracy.
• Confident communication with internal teams, customers and suppliers.
• Ability to manage multiple tasks and priorities effectively.

Responsibilities

• Provide general administrative support to Logistics and Purchasing functions.
• Coordinate courier, pallet network, haulage and specialist vehicle bookings.
• Track deliveries, obtain PODs and follow up on outstanding shipments.
• Investigate delivery issues, damages and shortages and address service failures.
• Maintain accurate transport records and purchasing data within systems.
• Support KPI reporting and continuous improvement initiatives.

Skills

Organisational skills

Attention to detail

Communication skills

Multitasking

Professional attitude

Education

GCSEs including English & Maths

Tools

Microsoft Word

Microsoft Excel

Job description

Logistics & Purchasing Administrator

Location: Stoke-on-Trent
Salary: Up to £26,500 DOE
Hours: Monday to Friday, 8:30am - 5:00pm

About the Role

We are currently recruiting for an Logistics & Purchasing Administrator to join a well-established and growing business based in Stoke-on-Trent.

This is an excellent opportunity for an organised, proactive and detail-focused individual looking to develop their career within a busy operations environment. Working as part of the Operations team, you will provide essential administrative support across both Logistics and Purchasing, helping to ensure the smooth and efficient running of day-to-day operations.

The successful candidate will be confident communicating with internal teams, customers, suppliers and external partners, while being able to manage multiple priorities in a fast-paced environment.

Key Responsibilities

Logistics

• Provide general administrative support to the Logistics function
• Coordinate courier, pallet network, haulage and specialist vehicle bookings
• Track deliveries, obtain proof of deliveries (PODs) and follow up outstanding shipments
• Investigate delivery issues, damages, shortages and service failures
• Manage logistics non-conformances and carrier claims
• Liaise with branches, customers, carriers and logistics partners to resolve queries
• Maintain accurate transport records, carrier information and logistics documentation
• Support logistics KPI reporting, route planning and vehicle compliance administration
• Assist with continuous improvement initiatives and logistics projects

Purchasing & Stock

• Produce purchase requirements and stock replenishment reports
• Monitor purchase orders and chase outstanding deliveries
• Use business data to identify large projects and potential stock requirements
• Support supplier performance monitoring and maintain accurate purchasing records
• Assist with stock valuation, inventory analysis and stock counts
• Investigate stock discrepancies and support corrective actions
• Monitor and report on slow-moving and obsolete stock
• Maintain accurate cost prices and purchasing information within business systems
• Provide administrative support for supplier relationship management
• Support product traceability reporting and maintain associated records

You will ideally have:

• Strong organisational and administrative skills
• Excellent attention to detail and accuracy
• A proactive and ambitious approach, with a desire to learn and progress
• Confident communication skills, both face-to-face and over the telephone
• Excellent customer service skills, with a focus on both internal and external customers
• The ability to manage multiple tasks and prioritise effectively
• The ability to remain calm and professional under pressure
• A flexible and adaptable approach to work
• A collaborative and positive attitude
• Strong problem-solving skills and the ability to find effective solutions
• Enthusiasm, commitment and reliability
• A professional and confident manner
• A willingness to undertake training and development where required

Qualifications & Core Skills

• GCSEs or equivalent, including English and Maths at Grade C/4 or above
• Good IT literacy, including Microsoft Word and Excel
• Previous administration experience is desirable
• Strong written and verbal communication skills
• Good customer and people skills
• Excellent organisational skills
• Ability to work independently and as part of a team
• Self-motivated with a proactive approach