Operations Administrator

Whitworths; Irthlingborough; On-site; GBP 22,000 - 28,000; Full time

Job summary

Whitworths Ltd in Irthlingborough is seeking an Operations Administrator to provide reliable, responsive support across our manufacturing operation. The role focuses on accurate data, day-to-day administration, and helping the site run safely and efficiently.

You’ll work with managers and teams to maintain records, collate performance information, and update ERP systems. Ideal candidates have admin or operational support experience, strong MS Office skills, and an eye for detail.

Qualifications

• Experience in an administration or operational support role.
• Strong Microsoft Office skills, especially Excel, Word, Outlook.
• Comfort with data, records and digital systems.
• Attention to detail and ability to prioritise a varied workload.

Responsibilities

• Provide day-to-day administrative support to the operational team.
• Maintain accurate records and filing systems.
• Collate and report weekly performance information.
• Enter and update information across business and operational systems.
• Support on-site risk assessments and audits.
• Respond to enquiries professionally and escalate issues as needed.
• Contribute to improvements in quality, performance, and health and safety.

Skills

Administration

Data handling

Excel

Communication

Education

GCSEs English and Maths

Tools

ERP systems

Job description

About The Role

Operations Administrator

Whitworths Ltd | Irthlingborough | 36.25 hours per week, Monday- Friday

Are you organised, accurate and someone who enjoys keeping things running smoothly? Do you like working with data, solving problems and supporting a busy operational team?

We’re looking for an Operations Administrator to provide reliable, responsive support across our manufacturing operation. You’ll play an important part in maintaining accurate information, coordinating day-to-day administration, supporting with on site risk assessments, and helping our teams deliver safely, efficiently and to the right standards.

The role

Working closely with managers and colleagues across Operations, you will:

• Provide day-to-day administrative support to the operational team.
• Maintain accurate records, documents and filing systems.
• Collate and report weekly performance information and key operational measures.
• Enter, check and update information across business and operational systems.
• Help ensure documents and processes follow company procedures and relevant requirements.
• Support internal reviews and audits, providing accurate information when needed.
• Respond to enquiries and provide a professional service to internal and external contacts.
• Identify issues, resolve straightforward queries and **escalate** concerns appropriately.
• Contribute to improvement initiatives across quality, performance, communication, health and safety and compliance.
• Work flexibly with colleagues to meet changing operational priorities.

What you’ll bring

You’ll be someone who takes pride in getting the details right while keeping sight of the wider team’s priorities.

You’ll ideally have:

• Previous experience in an administration or operational support role.
• Good working knowledge of Microsoft Office, particularly Excel, Word, Outlook and PowerPoint.
• Confidence working with data, records and digital systems.
• Strong organisation skills, with the ability to prioritise a varied workload.
• Clear and professional written and verbal communication skills.
• A practical, solution-focused approach to problems.
• The ability to learn new systems and processes quickly.
• Good attention to detail and a commitment to completing work accurately and on time.
• GCSEs, or equivalent experience, in English and Maths.

Experience within manufacturing, warehousing or logistics would be helpful, as would familiarity with management or ERP systems, but these are not essential if you have transferable skills and are keen to learn.

What makes you a great fit?

You’ll be comfortable working in a fast-moving environment. You’ll take ownership of your responsibilities, communicate openly and build positive working relationships across different teams.

You’ll also bring our STAR values to life:

• Solutions – finding practical ways forward and helping the business deliver.
• Teamwork – supporting colleagues and working together across functions.
• Accountability – taking ownership and keeping your promises.
• Respect – treating people well, valuing different perspectives and helping others succeed.

Why Whitworths?

This role is a great opportunity to build your operational knowledge, develop your systems and reporting skills and gain experience that could support future progression into other administration, team leadership or operational roles.

About Us

We’re on an exciting mission here at Whitworths – to help boost the nutrient intake of the nation, improving general health of families using the goodness found in our delicious products. We’re the only brand that gives a credibly nutritious boost to breakfast, lunch, dinner, snacks, baking and beyond.

There are obviously many other reasons to come and work with us, but the biggest reason is so that you have a job you love and a company you are proud to say you work for. You will receive a competitive salary, 33 days holiday, a workplace pension, and in addition, you’ll also have access to a number of family friendly, health and lifestyle benefits. Culturally, we believe strongly in investing in our people, developing them in role and developing their careers within Whitworths. Don't just take our word for it, our people say the same, as demonstrated by our recent accreditation from Investors In People.