Operations Administrative Assistant

University of East Anglia; Norwich; On-site; GBP 24,000; Full time

Job summary

An established industry player is seeking a highly professional Operations Administrative Assistant to enhance customer service at a leading sustainable hub. This full-time role involves daily operations, including opening the center and providing administrative support. With a commitment to flexible working, the organization encourages applications from individuals seeking various working patterns. Employees enjoy generous annual leave, a robust pension scheme, and extensive health and wellbeing benefits. Join a team dedicated to fostering innovation and sustainability in a vibrant environment.

Benefits

34 days annual leave

Flexible working options

Generous pension scheme

Health and wellbeing benefits

Campus facilities access

Exclusive shopping discounts

Personal development opportunities

Qualifications

• Minimum of five passes at GCSE including Mathematics and English.
• Proven experience in a busy administrative role.

Responsibilities

• Provide outstanding customer service to tenants and visitors.
• Open The Enterprise Centre daily and perform reception duties.
• Assist Operations Administrator in delivering excellent service.

Skills

Administrative Support

Customer Service

Reception Duties

Education

GCSE or equivalent

Job description

Research and Innovation Division

Research and Innovation Services

Operations Administrative Assistant

Ref: SC4798

Salary on appointment will be £23,881 per annum.

We are seeking a highly professional and efficient Operations Administrative Assistant to provide an outstanding customer service experience to The Enterprise Centre tenants and visitors. The Enterprise Centre is one of the greenest and most sustainable buildings in Europe, and serves as a hub for entrepreneurs, innovators and businesses committed to building a low carbon future. In addition to supporting The Enterprise Centre, you will assist the Operations Administrator in delivering an excellent Operations function to Research and Innovation Services.

You will be responsible for opening The Enterprise Centre daily, reception duties and will also provide general administrative support, as part of the overall Operations Team within Research and Innovation Services (RIN).

You must have a minimum of five passes at GCSE or equivalent qualification at Grades A-C including Mathematics and English (or equivalent experience), as well as proven recent experience of working in a busy administrative role.

This full-time post is available from immediately on a fixed-term basis for up to 9 months. Due to the nature of this role, there is no scope for hybrid working. The working pattern for this post is Monday – Friday, 8 - 4pm. Full training will be provided on the opening procedure for The Enterprise Centre.

UEA offers a variety of flexible working options and although this role is advertised on a full-time basis, we encourage applications from individuals who would prefer a flexible working pattern including annualised hours, compressed working hours, part time, job share, term-time only and/or hybrid working. Details of preferred hours should be stated in the personal statement and will be discussed further at interview.

Benefits include:

• 34 days annual leave inclusive of Bank Holidays and University Customary days (pro rata for part-time).
• Family and Work-life balance policies including hybrid working, considerable maternity, paternity, shared parental leave and adoption leave.
• Generous pension scheme with life cover for dependants, plus incapacity cover.
• Health and Wellbeing: discounted access to Sportspark facilities, relaxation rooms, 320 acres of rolling parkland, wellbeing walks, Wellbeing Ambassador network, on-campus medical centre including NHS Dentist, Occupational Health and a 24/7 Employee Assistance Programme.
• Campus Facilities: Sportspark, library, nursery, supermarket, post office, bars and catering outlets.
• Exclusive shopping discounts to help cut the cost of household bills, childcare salary sacrifice scheme, Cycle to Work scheme and public transport discounts.
• Personal Development: unlimited access to LinkedIn Learning courses, specialist advice and training from our Organisational Development and Professional Learning Team.

Closing date: 16 May 2025

The University holds an Athena Swan Silver Institutional Award in recognition of our advancement towards gender equality.