Operations & Admin Support Specialist

MultiStaff Recruitment Solutions Ltd; Bromsgrove; On-site; GBP 24,000 - 28,000; Full time

Benefits offered by this job

22 days holidays + bank holidays

Contributory pension

Private healthcare

Training

Job summary

MultiStaff Recruitment Solutions Ltd is seeking an Operations Support Administrator to join our client’s team. You will provide essential administrative and operational support to ensure smooth daily activities, including processing reports, invoices, and quotation updates.

The role involves assisting operations managers, scheduling contracts, and maintaining CRM entries. A GCSE in Maths and English is required, with experience in customer-focused environments and proficiency in Word, Excel, and

Qualifications

• GCSE Maths and English (C/4+) or equivalent.
• Experience in a customer-focused environment is preferred.
• Familiar with data entry and calculations (Word, Excel, Outlook).
• Willingness to learn new skills including QuickBooks and audit software.

Responsibilities

• Assist Operations Managers in day-to-day support.
• Schedule maintenance contracts with customers and subcontractors.
• Maintain job reports in Simpro or similar system.
• Match job reports to invoices and flag additional requirements.
• Ensure customers receive job reports and assist with callout scheduling.
• Update callout sheets for purchase orders and invoicing.
• Prepare remedial quotes and CRM updates for invoicing and projects.

Skills

Customer service

Teamwork

Attention to detail

Multi-tasking

Strong work ethic

Education

GCSE Maths & English (C/4+)

Tools

Simpro

QuickBooks

Excel

Outlook

Word

Job description

MultiStaff Recruitment Solutions Ltd is seeking an Operations Support Administrator to join our client’s team. You will provide essential administrative and operational support to ensure smooth daily activities, including processing reports, invoices, and quotation updates.

The role involves assisting operations managers, scheduling contracts, and maintaining CRM entries. A GCSE in Maths and English is required, with experience in customer-focused environments and proficiency in Word, Excel, and