Operations & Admin Coordinator – Social Care

Creative Support; Greater London; Hybrid; GBP 27,000 - 33,000; Full time

Job summary

Creative Support in London is seeking a proactive Business Support Officer to provide administrative and operational support to services across 11 boroughs of London and Essex. This role demands strong organisation, clear communication, and a can-do attitude.

You will assist with CQC compliance, rota checks, invoicing, budget monitoring, interview planning, job postings, and data entry using Word, Excel and Outlook.

Qualifications

• Graduate or professional with proactive, organised approach.
• Strong administrative and office support experience.
• Excellent written and spoken English.

Responsibilities

• Assisting with CQC compliance
• Undertaking rota checks to ensure all commissioned hours are delivered
• Monitoring overtime for staff
• Complete invoicing schedules for the finance team to reflect frontline delivery
• Monitoring financial performance of services against budgets
• Planning and supporting interviews
• Working with Recruitment Team to ensure roles are advertised
• Writing job packs and adverts to fill vacancies
• Monitoring agency expenditure against local and national KPI’s
• Working with our central Bank Team to agree agency bookings
• Helping to set up new services

Skills

Attention to detail

Administrative skills

Data entry

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

Creative Support in London is seeking a proactive Business Support Officer to provide administrative and operational support to services across 11 boroughs of London and Essex. This role demands strong organisation, clear communication, and a can-do attitude.

You will assist with CQC compliance, rota checks, invoicing, budget monitoring, interview planning, job postings, and data entry using Word, Excel and Outlook.