Operational Transformation Programme Manager

SEC Life Sciences; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a strategic Operational Transformation Programme Manager to spearhead a large-scale digital transformation initiative. This role focuses on enhancing operational efficiency and customer experience through innovative digital solutions. You will lead a cross-functional team, ensuring alignment with business objectives while managing risks and stakeholder engagement. This position offers the opportunity to influence change in a dynamic environment and drive continuous improvement across the organization. If you're passionate about operational excellence and digital innovation, this role is perfect for you.

Qualifications

• Proven experience in delivering large-scale operational transformation programmes.
• Strong understanding of change management principles and practices.

Responsibilities

• Lead and manage cross-functional programme team focused on operational transformation.
• Develop and maintain the programme plan, timelines, and budget.

Skills

Operational Transformation

Digital Transformation

Change Management

Process Improvement (Lean, Six Sigma)

Stakeholder Management

Analytical Skills

Problem-Solving

Leadership

Education

Bachelor's or Master's degree in Business

Operations Management

Tools

ERP Systems

Job description

Direct message the job poster from SEC Life Sciences

20+ Years’ Experience in Technology Recruitment | ERP, CRM, Biometrics

Our leading International client are looking for a highly experienced strategic Operational Transformation Programme Manager to lead a large-scale digitally enabled operational transformation programme across their global organisation. The focus/objective of the programme is on improving efficiency, improving customer experience through the utilisation of digital tools and optimising service delivery and field technician productivity. The role will initially be responsible for the Phase 0 concept and design phase with the objective to deliver a business case and delivery plan, however a successful design phase will potentially lead to a programme execution role.

Key Responsibilities

• Lead and manage cross-functional programme team focused on operational transformation.
• Provide digitally enabled operational transformational leadership and expertise to help guide the organisation through the concept and design phase
• Develop and maintain the programme plan, timelines, and budget
• Align programme goals with strategic business objectives and operational targets.
• Collaborate with stakeholders at all levels to ensure buy-in and successful change adoption.
• Track programme progress, mitigate risks, and manage interdependencies between projects.
• Develop clear and concise reporting for executive leadership on progress, risks, and outcomes.
• Manage third-party vendors, consultants, and partners involved in the transformation efforts.
• Drive a culture of continuous improvement and operational excellence across the business.

Key Skills and Qualifications:

• Proven experience in delivering large-scale operational transformation programmes across complex federated Global organisations
• Strong understanding of change management principles and practices.
• Experience in process improvement methodologies (Lean, Six Sigma, etc.).
• Excellent leadership, stakeholder management, and communication skills.
• Strong analytical and problem-solving capabilities.
• Ability to influence and drive change in a complex, matrixed environment.

Preferred Qualifications:

• Bachelor's or Master's degree in Business, Operations Management, or a related field.
• Familiarity with digital transformation, automation, or ERP implementation projects.

If you are available and interested to know more then please contact Nitin on [e-mail] or on [phone]

Our leading International client are looking for a highly experienced strategic Operational Transformation Programme Manager to lead a large-scale digitally enabled operational transformation programme across their global organisation. The focus/objective of the programme is on improving efficiency, improving customer experience through the utilisation of digital tools and optimising service delivery and field technician productivity. The role will initially be responsible for the Phase 0 concept and design phase with the objective to deliver a business case and delivery plan, however a successful design phase will potentially lead to a programme execution role.

Key Responsibilities

• Lead and manage cross-functional programme team focused on operational transformation.
• Provide digitally enabled operational transformational leadership and expertise to help guide the organisation through the concept and design phase
• Develop and maintain the programme plan, timelines, and budget
• Align programme goals with strategic business objectives and operational targets.
• Collaborate with stakeholders at all levels to ensure buy-in and successful change adoption.
• Track programme progress, mitigate risks, and manage interdependencies between projects.
• Develop clear and concise reporting for executive leadership on progress, risks, and outcomes.
• Manage third-party vendors, consultants, and partners involved in the transformation efforts.
• Drive a culture of continuous improvement and operational excellence across the business.

Key Skills and Qualifications:

• Proven experience in delivering large-scale operational transformation programmes across complex federated Global organisations
• Strong understanding of change management principles and practices.
• Experience in process improvement methodologies (Lean, Six Sigma, etc.).
• Excellent leadership, stakeholder management, and communication skills.
• Project/programme management certification (e.g., MSP, PMP, PRINCE2) preferred.
• Strong analytical and problem-solving capabilities.
• Ability to influence and drive change in a complex, matrixed environment.

Preferred Qualifications:

• Bachelor's or Master's degree in Business, Operations Management, or a related field.
• Familiarity with digital transformation, automation, or ERP implementation projects.

If you are available and interested to know more then please contact Nitin on [e-mail] or on [phone]

Desired Skills and Experience

Operational Transformation, Digital Transformation, ERP

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Information Services

Referrals increase your chances of interviewing at SEC Life Sciences by 2x

Sign in to set job alerts for “Transformation Program Manager” roles.

Senior Programme Manager, One Year FTC | London or Birmingham

London, England, United Kingdom 3 weeks ago

Transformation Programme Manager (Financial Services & Insurance):

London, England, United Kingdom 7 months ago

Senior Program Manager, 1P Supply Efficiency

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 2 weeks ago

Senior Program Manager, Fleet Management

London, England, United Kingdom 1 week ago

London, England, United Kingdom 6 days ago

Sr. Program Manager, B2B Payments, Amazon Business Payments

London, England, United Kingdom 2 weeks ago

London, England, United Kingdom 1 week ago

Business Transformation Manager, Bespoke

London, England, United Kingdom 3 days ago

London, England, United Kingdom 2 days ago

Surrey, England, United Kingdom 2 days ago

London, England, United Kingdom 2 weeks ago

MoJ Property Directorate - Property Transformation Programme – Mobilisation Manager (Ref: 2719)

London, England, United Kingdom 1 month ago

London, England, United Kingdom 3 days ago

London, England, United Kingdom 2 days ago

Senior Program Manager, CS Social Media, CS Social Media (CS-SM)

London, England, United Kingdom 4 days ago

Sr. Program Manager, Amazon Artificial General Intelligence (AGI) - Information

London, England, United Kingdom 4 days ago

Manager - Strategy and Performance Transformation (Consumer Goods and Retail)

London, England, United Kingdom 2 months ago

Senior Manager - Customer Service Transformation

London, England, United Kingdom 2 weeks ago

Financial Transformation Assistant Manager - Insurance

Senior Courier Program Manager, UKI & SSA Delivery CommOps

London, England, United Kingdom 1 day ago

Business Transformation Office Manager/Senior Manager – H&PS

London, England, United Kingdom 3 days ago

London, England, United Kingdom 1 week ago

London, England, United Kingdom 3 weeks ago

London, England, United Kingdom 2 weeks ago

Manager, Insurance, Business Transformation

London, England, United Kingdom 5 days ago

IT Controls Transformation Senior Manager (Italian Speaking)

London, England, United Kingdom 1 week ago

Tax Transformation and Technology - Manager

London, England, United Kingdom 2 hours ago

Tax, Technology and Transformation - Business Intelligence (BI) Manager

London, England, United Kingdom 4 days ago

London, England, United Kingdom 1 week ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.