Operational Technician

Severn Trent; Birmingham; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

25 days holiday + bank holidays (and 5

Annual bonus up to £1,500

Leading pension scheme

Training and development with our ���A

Company van provided

Job summary

Severn Trent is looking for an Operational Technician to join our Waste Water Recycling team across Stafford and Cannock. You’ll perform routine operational and maintenance tasks, take process samples, analyse results, and record performance data to keep our facilities running smoothly.

This hands-on role requires a full UK driving licence, 37 hours per week, and participation in standby and call-out rota. You will complete Level 2 – Waste Water Process Operator training through our Academy and

Qualifications

• Experience in Wastewater Treatment or Sewage Pumping is welcome but not essential.
• Must hold a full UK driving licence.
• Willingness to learn with training provided by our Academy.
• Able to work independently or as part of a team.

Responsibilities

• Carry out routine operational and maintenance tasks.
• Take process samples and analyse results.
• Record performance data and support asset maintenance.
• Assist in improving energy efficiency and site performance.

Skills

Full UK driving licence

Proactive problem solving

Flexible and self-motivated

Willingness to learn

Education

Level 2 – Waste Water Process Operator

Job description

Hello. We’re Severn Trent and we think water is wonderful. And we’re pretty keen on people too.

24 hours a day, 365 days a year we serve 4.8 million households and businesses across the heart of the UK. Each cuppa drunk, each toilet flushed is only possible because of the 10,000 brilliant colleagues working across our patch.

If you want to do more, because you care, we’d love to talk to you. There really is something for everyone here.

EVERYTHING YOU NEED TO KNOW

Are you looking to start your career in the water industry? We are hiring for an Operational Technician to join our Waste Water Recycling team!

You’ll play a hands‑on role in keeping sewage treatment works and pumping stations running smoothly, carrying out routine operational and maintenance activities across the Stafford and Cannock area. From taking process samples and analysing results to recording performance data and supporting first‑line asset maintenance, your work will help keep everything flowing as it should.

You’ll also get involved in improving energy efficiency and optimising site performance—making a real difference for both the business and the environment. Safety is a top priority, so you’ll work in line with health and safety standards at all times.

The role involves planning and delivering daily tasks through a balance of proactive frontline operational activities and reactive responses, including attending alarms and emergency situations. Additionally, the role includes collaborating with wider teams on major capital investment projects, including supporting commissioning and delivery.

You’ll be based across Stafford and Cannock, you will be given one of our vans so you can do your job, making having a full UK drivers licence essential, plus safety clothing and tools appropriate to the job. The role will involve some lone working so being self‑motivated is key! This being such a critical role, we’re looking for someone who can join us 37 hours a week, working Monday to Friday, additionally the role includes participating in a standby and call‑out rota (you will receive an allowance for this!).

The successful candidate will be required to achieve the qualification Level 2 – Waste Water Process Operator as part of their continuous development and delivered by our Academy.

WHAT WE'RE LOOKING FOR

Having experience in Wastewater Treatment, Sludge Treatment or Sewage Pumping Stations and associated process knowledge would be very welcome but it’s not essential. If you a passion to learn we will support you with the relevant training!

We are looking for people who demonstrate a positive outlook and behaviours, and can work under their own initiative, both unsupervised and within a team environment. We are looking for problem solvers, and people keen to make a positive impact by looking for ways to help us work more efficiently and effectively. You’ll need to have a flexible approach, with the ability to react quickly and efficiently to changes on any given day or over the course of the job role. If this sounds like you then we’d love to hear from you!

Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome and celebrate diverse individuals, knowing they help us better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care.

How We’ll Reward And Care For You

It's not just a job; it's a career. We offer benefits that reward great work and award‑winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. Here are some of our favourites:

• 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Annual bonus scheme (of up to £1,500, which is subject to eligibility)
• Family-friendly policies (including a year off fully paid maternity and adoption leave)
• Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave – the chance to buy Severn Trent plc shares at a discounted rate
• Dedicated training and development with our Academy
• Electric vehicle scheme and retail offers
• Two paid volunteering days per year
• We also have a competency framework to support your development from “New Starter (foundation)” through to “Skilled”, with the option to progress to “Expert” status.