Operational Team Lead

Sussex Community NHS Foundation Trust; Brighton; On-site; GBP 42,000 - 56,000; Full time

Job summary

Sussex Community NHS Foundation Trust is seeking an Operational Lead for the UCR Service, delivering a two-hour crisis response seven days a week to prevent unnecessary hospital admissions in the community.

You will lead a multidisciplinary team of GPs, nurses, paramedics, pharmacists, occupational therapists, physiotherapists and support staff; coordinate shifts and visits; and manage performance and a devolved budget to secure safe, high‑quality care at the right time and place.

Qualifications

• Experience leading urgent community care teams.
• Strong clinical governance and supervision skills.
• Ability to manage budgets and KPIs.
• Excellent cross-agency collaboration.

Responsibilities

• Lead the UCR MDT to deliver rapid community care.
• Coordinate shifts and visits across Sussex.
• Support 7-day service delivery 8am–8pm.
• Develop service through reflective practice and quality improvement.

Skills

Leadership

Management

Interagency collaboration

Budget management

Job description

The UCR Service provides urgent support, seven-days a week, to help prevent unnecessary hospital admissions. This is achieved by providing a two-hour crisis response delivered by a multi-skilled team of professionals. Support is provided at home or where they usuallyresidefor people who are concerned their health or mobility is declining and are therefore at risk of admission to hospital. Our teams work closely with our local ambulance service to pull category 3 & 4 patients off the ambulance stack, supporting patients in receiving a rapid response in the community by teams with the skills to support them to remain at home. Teams are made up of GPs, Nurses, Paramedics,Pharmacists,Occupational Therapists, Physiotherapists, and Health & Therapy Assistants who work together to reduce hospital admissions. Patients are reviewed daily by a clinical team and the 'ward round' may involve a home visit or take place through video technology. Our multidisciplinary teams work flexibly to provide a 7-day service, 365 days a year, between 8am and 8pm. Are you committed to delivering an outstanding service which is fast- paced and reliable? Do you want to work with a team of caring and dedicated staff? We are looking for an Operational Leadto join us, so ifyou'rean ambitious, proactive, and looking to take a lead role in a team that providescutting-edge, excellent community care,we'dlove to hear from you! The focus of this role is the effective leadership,managementand coordination of theUCRMDTto ensure the provision of safe, effective, andhigh-qualityclinical care. You will use your leadership and management skills to promote and ensure multidisciplinary and interagency working to ensure patients are seen by the right professional, at the right time, in the right place. Working across the MDT you willbe responsible forday-to-day management of the team to ensure service outcomes and performance indicators are met. You will also be part of the development of the service through reflective practice, clinical supervision, and quality improvement initiatives. Your experience of working across a variety of clinical settings and working autonomously will help you excel in this role. We will support you to develop specialist areas of practice and your leadership skills through internal and external programmes. In this role you willbe responsible forstaff management, supervision, and development, including shift coordination, allocation of visits, and the performance development reviews of members of the team. As Operational Lead you will have responsibility for team performance andbe responsible fora devolved budget including pay and non-pay, working within the defined financial envelope.

• Positive 2024 NHS Staff Survey results, highlighting compassionate leadership and wellbeing
• Varied environments: community hospitals, patients' homes, and bases across Sussex